• Team development and management, including motivating the team to reach and exceed weekly sales targets• Management of staff rotas and payroll• Stock control, including audits and delivery management• Promotional work, including merchandising (both store and new lines) and price changes• Keeping cleanliness and sales floor standards at a high level

• Responsible for meeting sales targets for financial services products (insurance and credit cards) and worked closely with the Regional Financial Services Director to improve financial service sales across the region• Team-based responsibilities - recruitment and training of all staff, managing performance agreements, running appraisals, setting objectives, motivating, recognising and rewarding staff, preparing schedules for 40-70 employees• Management - acted as store manager in… Show more • Responsible for meeting sales targets for financial services products (insurance and credit cards) and worked closely with the Regional Financial Services Director to improve financial service sales across the region• Team-based responsibilities - recruitment and training of all staff, managing performance agreements, running appraisals, setting objectives, motivating, recognising and rewarding staff, preparing schedules for 40-70 employees• Management - acted as store manager in store manager’s absence; ran payroll, managed all staff on a day-to-day basis to ensure the smooth running of the store; managed the cash office staff and investigated all discrepancies ; controlled outgoing spend including wages, maintenance costs, stationary orders etc. to make the store more productive against targets• Organisation - Organised in store competitions to push sales, organised catalogue launches and promotional changes in-store.• Ensured Health & Safety checks were made regularly throughout the store • Dealt with customer problems and complaints, including running the shop floor and managing staff• Stock Control - controlled stock levels on over 15,000 lines; managed the delivery team to ensure delivery times were met; ‘out of stock refunds’ management; prioritising deliveries to ensure stock availability; managed re-locating products ready for catalogue Show less

Key responsibilities included: cooking for guests 6 days a week; helping guests with queries; assisting the chalet representative with the selling of holiday activities; deep cleaning the chalet/hotel once a week.

Key responsibilities included: Cold calling pubs/bars promoting drinks offers; warm calling pubs/bars promoting drinks offers; order taking; data collection