Leanne Mirley Email & Phone Number

Manchester, England, United Kingdom

Responsible for the management of Business Analysis activities on Digital Business Banking projects, providing oversight and guidance to ensure consistent standards and quality controls are met. Defining the scope, agreeing BA approach and resource needs for new initiatives across the Digital Services team to deliver online banking and mobile app developments. Supporting BAs to move to Agile projects by sharing my knowledge to embed best practise tools and techniques to improve BA skills and moral. In additional to day to day task and performance management of individuals.

Manchester, England, United Kingdom

Responsible for leading the analysis of business change, requirements management and documentation of impacts. Managing a team of Business and Systems Analysts identifying, quantifying, planning and delivering analysis activity. Including the production of regular progress reports which highlight any success, opportunity, failures or threats to be raised with senior management.Assignments including Retail Mobile App enhancements, Card system migration and launch of Account Switching,

Manchester, United Kingdom

Worked within Life & Savings to deliver projects to improve policy management and customer experience.

Manchester, United Kingdom

Responsible for implementing new credit card initiatives in line with business priorities, through the enhancement of internal systems following a project management framework. Including the construction of detailed technical requirements based on business requests. Managing projects throughout their lifecycle including testing and implementation, all within pre-determined time and budget limits to increment revenues and improve operational efficiency.

Bachelor Of Arts (B.A.), Media And Cultural Studies, 2:1

Education record

Education record