Assisted in the development of operational strategies to ensure efficient and productive operations.Developed a system for tracking inventory and ordering supplies as needed.Monitored employee attendance records, timekeeping, and payroll information.Managed customer service inquiries and complaints in a timely manner.Resolved conflicts between team members in an effective manner.Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Adjusted settings on the laser machine as needed to meet customer requirements or improve efficiency.Created detailed reports on various aspects of the laser system such as power output, speed.Provided technical support and guidance to other technicians regarding proper use of lasers and safety protocols.Set up rooms, equipment and stations for clients and restocked areas between appointments.Provided clients with post-treatment instructions and education on skincare products.Prepared medical grade chemical peels, microdermabrasion, dermaplaning, laser treatments, and other aesthetic procedures.