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Leanne Nolan Email & Phone Number
Group Head of Customer Experience
at
The Irish Times
1 work email found
@irishtimes.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Group Head of Customer Experience
Location
Dublin, County Dublin, Ireland
Company size
Who is Leanne Nolan? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Leanne Nolan is listed as Group Head of Customer Experience at The Irish Times, a with 523 employees, based in Dublin, County Dublin, Ireland. AeroLeads shows a work email signal at irishtimes.com and a matched LinkedIn profile for Leanne Nolan.
Leanne Nolan previously worked as Head Of Customer Experience at The Irish Times and Digital Subscriptions Executive at The Irish Times. Leanne Nolan holds Certified Digital Marketing Professional Cdmp, Digital Marketing from Digital Marketing Institute.
Company email context
Email format at The Irish Times
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{first_initial}{last}@irishtimes.com
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AeroLeads found 1 current-domain work email signal for Leanne Nolan. Compare company email patterns before reaching out.
Profile bio
About Leanne Nolan
Leanne Nolan is a Group Head of Customer Experience at The Irish Times. She possess expertise in telecommunications, management, team leadership, customer experience, teamwork and 18 more skills.
Listed skills include Telecommunications, Management, Team Leadership, Customer Experience, and 19 others.
Current workplace
Leanne Nolan's current company
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The Irish Times
11 roles
Leanne Nolan work experience
A career timeline built from the work history available for this profile.
Head Of Customer Experience
Digital Subscriptions Executive
Mar 2021 - Feb 2022
Customer Campaign Planner
Aug 2019 - Sep 2020
Fixed Cvm Planning Manager
Feb 2019 - Aug 2019
Insights And Connections Manager
Apr 2018 - Feb 2019
Escalation Manager
Managing a team of executive customer care agents who dealt with Mobile, Business, Consumer and teachnical support escalated issues which are raised through our CEO and the communication regulator. Managing operational KPI’s through change management and process improvement. Implementing and driving the Company’s support function by improving communication and business relationships between the Client and all care departments.Key achievements :- Awarded team manager of the quarter in HCL for 2017- Upskilling and driving productivity within a team of multi skilled agents. - Reduced our overall complaints by 61% to the year prior and exceeded our level 1 KPI by 9%- Implamented and continuously monitoring a new escalation process across the company feeding back to the director of customer care.- Improving the company’s customer churn by proposing a retention process through my reports
Dec 2016 - Apr 2018
Deputy Escalations Manager
Jul 2016 - Dec 2016
Project Team - Trainer And Mentor
Jun 2016 - Jul 2016
Consumer Regulatory And Ceo Office Complaints Executive
May 2013 - Jun 2016
Customers Service Representative
Oct 2011 - Mar 2013
Team & coworkers
Colleagues at The Irish Times
Other employees you can reach at irishtimes.com. View company contacts for 523 employees →
MM
Michael Mcaleer
Colleague at The Irish TimesIreland
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OK
Olivia Kelleher
Colleague at The Irish TimesIreland
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MC
Mary Carolan
Colleague at The Irish TimesIreland
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JK
James Kenna
Colleague at The Irish TimesDublin, County Dublin, Ireland
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PM
Patsy Mcgarry
Colleague at The Irish TimesIreland
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JO
Joey Obrien
Colleague at The Irish TimesDublin, County Dublin, Ireland
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GR
Garrett Rowe
Colleague at The Irish TimesIreland
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NO
Nadine O'Regan
Colleague at The Irish TimesIreland
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TH
Tom Honan
Colleague at The Irish TimesDublin, County Dublin, Ireland
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CO
Carl O'Brien
Colleague at The Irish TimesIreland
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Michael Mcaleer
Colleague at The Irish TimesIreland
View →
OK
Olivia Kelleher
Colleague at The Irish TimesIreland
View →
MC
Mary Carolan
Colleague at The Irish TimesIreland
View →
JK
James Kenna
Colleague at The Irish TimesDublin, County Dublin, Ireland
View →
PM
Patsy Mcgarry
Colleague at The Irish TimesIreland
View →
JO
Joey Obrien
Colleague at The Irish TimesDublin, County Dublin, Ireland
View →
GR
Garrett Rowe
Colleague at The Irish TimesIreland
View →
NO
Nadine O'Regan
Colleague at The Irish TimesIreland
View →
TH
Tom Honan
Colleague at The Irish TimesDublin, County Dublin, Ireland
View →
CO
Carl O'Brien
Colleague at The Irish TimesIreland
View →
2 education records
Leanne Nolan education
Certified Digital Marketing Professional Cdmp, Digital Marketing
Digital Marketing
FAQ
Frequently asked questions about Leanne Nolan
Quick answers generated from the profile data available on this page.
What company does Leanne Nolan work for?
Leanne Nolan works for The Irish Times.
What is Leanne Nolan's role at The Irish Times?
Leanne Nolan is listed as Group Head of Customer Experience at The Irish Times.
What is Leanne Nolan's email address?
AeroLeads has found 1 work email signal at @irishtimes.com for Leanne Nolan at The Irish Times.
Where is Leanne Nolan based?
Leanne Nolan is based in Dublin, County Dublin, Ireland while working with The Irish Times.
What companies has Leanne Nolan worked for?
Leanne Nolan has worked for The Irish Times, Permanent Tsb, Eir Ireland, Cpm Ireland, and Hcl Technologies.
Who are Leanne Nolan's colleagues at The Irish Times?
Leanne Nolan's colleagues at The Irish Times include Michael Mcaleer, Olivia Kelleher, Mary Carolan, James Kenna, and Patsy Mcgarry.
How can I contact Leanne Nolan?
You can use AeroLeads to view verified contact signals for Leanne Nolan at The Irish Times, including work email, phone, and LinkedIn data when available.
What schools did Leanne Nolan attend?
Leanne Nolan holds Certified Digital Marketing Professional Cdmp, Digital Marketing from Digital Marketing Institute.
What skills is Leanne Nolan known for?
Leanne Nolan is listed with skills including Telecommunications, Management, Team Leadership, Customer Experience, Teamwork, Call Centers, Customer Satisfaction, and Customer Relations.
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