Leanne Phillips Email & Phone Number

Australia

Greater Albury-Wodonga Area

Albury, Australia

Providing multi-skilled support for Higher Degree by Research (HDR) candidates within the Faculty of Arts & Education from the point of initial enquiry to completion of candidature. Working in close collaboration with the Research Office and the Sub-Dean Graduate Studies. Principal responsibilities include provision of liaison, research training, policy advice, administration of funding, coordination of research events and above all promotion of a vibrant HDR environment.

Albury, Australia

Charles Sturt University

Providing administrative assistance and support for the effective and efficient management of administrative processes associated with course direction in the Faculty of Education. Project management and executive support for the School of Education.

Melbourne, Australia

Provision of quality administrative service for Higher Degrees by Research functions within the Faculty of Health Sciences. Coordination of the Faculty research data collection,including administering of processes for research progress panels, research progress reporting and research training intensives program. Executive support for the Faculty Ethics Committee, Faculty Research Committee, Faculty Outside Studies Program (OSP), Excellence in Research Awards and Dean's Research Scholarship Scheme. Coordination of University Scholarships, Faculty Research Grants and Postgraduate Support Grants for the Faculty. Implementation of new research projects including a mentoring scheme and the research residencies program.

Melbourne, Australia

Provision of effective liaison with team members at the Austin Clinical School and the Bundoora campus and with Faculty Finance & Resources and Student Administration to ensure integrated processes across sites. Assistance with the preparation of course materials including CDs and Distance Education packs, and overseeing their sale and distribution through the bookshop, on-line, and other appropriate channels. Provision of executive support to nominated committees and working parties. Coordination of the timetables for courses associated with the Austin Clinical School. Preparation of publications and other promotional materials, such as course brochures and course handbook. Coordination of continuing education programs offered by the Division of Nursing & Midwifery and Midwifery. Research assistance and provision of executive support to the Associate Dean, Research.

Melbourne, Australia

The Corporate Business division is responsible for sales to corporate clients regarding health insurance for their employees. The Non-Resident Business division is responsible for sales to Educational Institutions for overseas students and for sales to overseas visitors via the Migration Institute of Australia.Provision of executive support to two National Managers and administrative support for sales and operational managers. Extensive coordination across divisions, travel coordination an event planning. Accounts receivable and payable, fringe benefit reporting, capital expenditure and general ledger budgeting and reporting.

Melbourne, Australia

Coordination of hospital contracts, including issuing offers to hospitals, revising offers due to negotiations and implementation of new contractual arrangements. Extensive database managment and internet research. Liaison with other Divisions, Hospitals and Government Agencies, such as DHS. Assistance with an advance payment system where hospitals were advanced monies against incoming claims on a monthly basis. Assistance with urgent special needs claims, such as requests for expensive medicines and extended care.

Melbourne, Australia

Part of initial Pilot program for ANZ Internet Banking and assisted with public launch. Responded to general customer enquiries regarding using ANZ Internet Banking. Provision of technical assistance. Registration of customers for E-Trade (online share-trading). Assistance for business customers with e-commerce related enquiries & also with development of their own web pages through an online web design program. Provision of information on suitability of policies and making recommendations to customers. Response to written correspondence via SecureMail (Internet Banking’s secure email system). Updating of customer records accordingly and entering information to the customer management system.

Melbourne, Australia

Responding to enquiries from staff members at ANZ Branches, Lending Centres, Esanda, Suncorp Alliance and E*TRADE. Location of missing funds and arranging for adjustments to general ledger accounts. Investigation and correction of transaction encoding errors. Provision of information regarding policies and procedures to staff members across all ANZ entities.

Melbourne, Australia

Responding to general customer enquiries regarding banking products, procedures and policies and provision of advice regarding fees, government charges and benefits of various accounts, including transaction accounts for both private and business customers, home & personal loans and credit card accounts. Maintenance of customer records and entering information to the customer management system. Handing of customer complaints.

Foundations Of Innovation

Education record

PRINCE2 Foundation & Practitioner Certification

Master Of Business Administration - Mba, Marketing

Bachelor Of Business (Marketing)

Cert Iv Customer Contact, Communication, General