Leanne Powell Email & Phone Number

United States

Managed store employees successfully in fast-paced environment through proactive communication and positive feedback. Responsible for recruiting and hiring top talent, providing ongoing coaching and counseling, implementing development strategies, creating succession plans and effectively managing performance. Completed point of sale opening and closing procedures. Operated and maintained applicant tracking and candidate management systems. Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements. Developed recruiting strategies to identify qualified candidates and build network. Generated specific candidate pool for career opportunities through strategic placement of advertisements, evaluation of applicant credentials, and conducting initial interviews and pre-screening assessments. Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices. Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation. Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

United States

Evaluated strengths and weaknesses of candidates through effective screening processes. Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles. Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation, and employment postings, hiring proposals and new hire onboarding. Led decision-making and implementation of HR policies, procedures, programs and functions. Explained prescriptions, optical terminology, and products to customers.Boosted team engagement and workplace satisfaction using managerial and motivational skills.Supervised and managed opticians using feedback, constructive conversations, and leading daily activities on sales floor. Checked finished eye wear to maintain optical standards, customer requirements, and special requests.

California, United States

Managed recruitment team and educated and mentored new advisors in my store and additional stores in the district that struggled with recruiting. Established and maintained contacts with schools, employment agencies and other public organizations to find and attract applicants. Spearheaded operations of business development executives charged with all aspects of recruitment functions. Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance. Trained loss prevention staff, retail managers and store employees on loss control and prevention measures. Supervised team to support operational excellence and excellent customer service. Responsible for all Loss prevention, Human Resources, quality control and Recruiting. Taught employees how to collaborate on daily job tasks and achieve service targets. Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.

California, United States

Managed all aspects of the business and effectively brought store from last in the district to first in all levels of the Matrix. Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems. Implemented operational strategies and effectively built customer and employee loyalty. Drove year-over-year business growth while leading operations, strategic vision and long-range planning. Assessed reports to evaluate performance, develop targeted improvements and implement changes. Ensured action was taken to achieve stores sales goals and quickly correct negative trends.