Leanne Pyles Email & Phone Number

St. Louis

o Responsible for the functional management and upkeep of around 1 thousand global system supplier agreementso Lead accurate and timely responses to ServiceNow ticketing system and blocked invoices for pricing in workflowo Guide team in executing individual and company goals; achieved restored customer confidenceo Designed and completed process improvement; created an automated real time dashboard meeting customer needso Develop documentation and facilitated internal and offshore training o Resolve complex escalated challenges; systematic and functionalo Repositioned the team to meet organizational change to respond to market challengeso Performed thoughtful biannual performance reviews in person as well as virtually and participated in the hiring process

Greater St. Louis Area

o Managed, sourced, implemented, created, refined, analyzed and supported category programs; over 1.5 million dollars per year in 20 categories such as chemicals, high voltage cable, 3PL, uniforms, fuel, explosives, lubricants, and steelo Worked with SME’s, stakeholders and suppliers to develop category information used to manage and develop programso Compiled category and market intelligence; worked with SME’s creating SOW’s, identified key negotiation aspectso Mined, restructured and analyzed spend data; estimated impact results of proposed program adjustmentso Developed and executed requests for proposals; created and presented recommendations to leadership; installed new and adjusted programs resulting in savings and security of supply contingency planso Created supplier contracts and negotiated through incongruitieso Designed complex index-based pricing formulations and pricing audit mechanismso Developed commodities pricing entry and audit processes as well as lead training

Greater St. Louis Area

• Support three groups within Supply Chain Management• Communicate with suppliers, insurance companies, and business associates via phone, email and fax• Collect insurance certificates, confirm their compliance, if not then research and resolve certificate issues • Upload and file certificate information to maintain existing venders on an ongoing basis• Reached and maintained a positive unprecedented percentage of non-problem accounts -- achieved in approximately five to six weeks after hire • Suggested process improvements that resulted in management implementation• Execute SAP System reports and process a list of all venders weekly -- process and act on problem accounts• Reviewed current processes- found downward trends- created pro-active lists to work before they became issues• Enter daily, weekly and monthly commodities pricing into SAP per contract requirements• Maintain and update pricing audit files -- Microsoft Excel• Control and resolve items in SAP system inbox for disputed invoices• Recruited to work on a special time sensitive project: update and maintain an Excel spreadsheet, review invoices, change requisitions and purchase orders, communicate with venders and associates, and create purchase orders

• Accounts Receivable Clerk/ Collector, Oct 2007- Sept 2010• Promoted from customer service in October of 2007• Updated credit information to maintain existing accounts on an ongoing basis• Consistently achieved and exceeded quarterly collection goals set by management • Conducted credit manager duties when needed due to the absence of the credit manager• Managed customer master changes, additions and new customers• Processed an aging of assigned accounts weekly -- reviewed problem accounts with focus on size and aging • Contacted customers on deductions and shortages • Researched and processed charge backs returns and bad checks• Entered debits, credits and returns into the computer system • Processed credit cards • Released credit holds • Liaison between the customer, customer service, and sales departments to see that issues were resolved in a suitable time frame to maintain customer satisfaction • Answered accounts receivable phone calls, faxes, e-mails and any other inquiries requested from accounts receivable Customer Service Representative, Oct. 2006- Sept. 2007• Managed phone calls pertaining to placing orders, checking status, product questions, product availability, concerns and complaints• Individually selected to manage the shipping program• Requested credits, debits, and returns for customers as needed • Trained and mentored new employees on company policies and procedures • Responsible for catching and correcting errors in the catalog/price book• Individually selected to train an outsourced company on how to place orders

Bsba, Management, 3.98

Activities and Societies: International Business ClubGraduated Summa Cum Laude with a GPA: 3.985

Associate Degree, Business Administration