Leanne Read Email & Phone Number

Leicester, GB

Developing & nurturing long term relationships with Retail Clients, acting as a primary point of contact. Identify & capitalise on opportunities to upsell and cross-sell across a large Microsoft portfolio of products & services, including Hosting/SaaS, 3rd party products.Overseeing small scale projects from initiation to completion, ensuring all project.

Abingdon

• Achievements
• Improved customer satisfaction across my customer base.
• Achieving £400k of professional service business.Responsibilities
• Currently responsible for 75 customers across the Microsoft Dynamics practice (both Navision & AX - Now D365 Business Central & D365 Finance and Operations)
• Building relationships via regular visits and communication ensuring customer satisfaction across day to day business activities.
• Carrying out service reviews… Show more Achievements

Bishop Stortford

• Achievements
• Achieving 80% of a £900k target in my first year
• In this financial year I am already over 40% of my £900k target (3 months )Responsibilities
• Currently responsible and maintaining the relationships with our 10 top key accounts
• Liaise with Board & C-Level clients to understand and develop their requirements in order to create sales opportunities
• Managing customer issues and helping with issue resolution

Harpenden

• Achievements
• First year I held a target of £200,000 achieving 110%
• Second year I held a target of £220,000 accomplishing 100%
• Attendance to the annual Presidents Club trip and various Access Achievers lunchesResponsibilities
• Managing over 300 accounts, maintaining regular contact, building relationships and developing sales opportunities
• Being proactive in fact finding, creating long-term strategic business objectives with customers while matching their… Show more Achievements

Harpenden

• Achievements
• Following my first year in this role, I was given more responsibility and promoted to an office based account manager. Responsibilities
• Liaising with all member of a project, including sales, consultancy and the customer, in order to understand requirements, provide quotes, supporting documentation and ultimately process the sales.
• Working closely with management in order to develop myself and build a long-term strategy to move into account management… Show more Achievements
• Working closely with management in order to develop myself and build a long-term strategy to move into account management. This meant, evolving my product understanding and sales process.
• Providing a consistent and available point of contact to customer, often dealing with issues and ensuring that they were managed appropriately. Show less

Harpenden

• Achievements
• Successfully managed the running of one of our largest offices
• Managing a large group of people ranging from C-Level to Directors
• Developed my overall reach across the business while developing my administrative skillsResponsibilities
• Responsible for the administrative duties of an office, this would include managing the front desk, bookings, general admin and office coordination.
• Other responsibilities include; aiding with senior diary… Show more Achievements

Luton

• This was seasonal work Responsibilities
• Checking and booking in of passengers and luggage
• Boarding Gate management and ensuring all the passengers successfully board their flights
• Customer Liaison and being proactive in resolving problematic circumstances

Dunstable

• Achievements
• NVQ in Business administration
• Developed from a college apprentice to Merchandiser, dealing with over 100 SKU’s
• Undertook a project that segmented none profitable accounts. I then created strategies that enabled successful revenue stream creation.
• Successfully coordinated and trained senior employees on internal systems.
• Managed internal clothing line launches, which required organisation and attention to detail… Show more Achievements