• Responsible for creation and management of large scale community events • People management, dispute resolution, and fundraising • Writing complex stories to enhance the role playing experience in World of Warcraft • Coordinate social media campaigns that enhanced brand presence and engagement. • Collaborated with Blizzard Entertainment’s Global Digital Marketing Manager to align community outreach with overall marketing Strategies.

• Set up and established new social media accounts and campaigns. including Twitter, Instagram, LinkedIn, Medium, Reddit and other social media platforms. • Used Adobe Photoshop, to clean and revise images used in marketing material. • Coordinate social media campaigns, utilizing an array of graphic design and copy writing skills, in order to drive engagement, and increase marketing ROI. • Managed, trained and coordinated with interns, using them as a key piece of marketing operations. • Trained upper management on social media best practices and strategies.

• Responsible for managing groups of remote contractors and in house software developers in Kanban agency environment • Communicate with clients using Gmail • Hiring technical resources • Managing third party vendors relationships to ensure timely delivery of marketed assets • Developed project plans that aligned with client projects, roadmaps, and marketing goals.

• Set up and established campaigns. including Twitter, Instagram, Facebook. • Used Adobe Photoshop, to clean and revise images used in marketing material. • Coordinate social media campaigns, utilizing an array of graphic design and copy writing skills, in order to drive engagement, and increase marketing ROI. • Trained upper management on social media best practices and strategies.

• Produces a bespoke print newsletter for targeted audience • Responsible for templating and typesetting • Create graphics assets using Photoshop • Wrote and researched content geared towards the needs and interests of Kansas Landlords • Communicated with members of the association as needed

• Managed the QA process • Worked directly with clients and orchestrated the reviews • Managed proprietary ticket system and development backlog • Managed social media and social media automation for client projects • Responsible for allotting time and assignments to developers in SDLC workflow • Worked with upper management to ensure operational readiness • Responsible for writing QA test scripts • Level 1 and 2 support for clients