Lead the HR Leaders at all levels through the change curve in regards to data and dashboards by utilizing Global HR Tableau and PowerBI to share data, trends, and gain insights into actionable items.Serve as coach and trusted advisor to FIBI HRLT by translating data into actionable insights that allowed for decision making with quantifiable, data-driven evidence. Drive the FIBI HRLT priorities by managing team meeting agenda, driving the meeting, creating action plans and following-up to ensure action plans are being completed. Develop strong relationships with various stakeholders, collect key information, elevate important issues/topics and advise HR Leadership on potential strategies to resolve issues and how to best communicate strategies to the various audiences. Create a broad Enterprise Perspective with HR data, and also have the competencies to zoom into the Group and Business levels as needed for strategic insights.Ensure FIBI HR Leadership Team alignment and effectiveness in order to enable delivery of organizational priorities.

Create, lead and enforce scalable, simplified and standardized global process while focusing on continuous improvement.Extensively collaborate with FIBI Enterprise, Group, and Business HR Leaders regarding multiple global projects and strategic initiatives while highlighting potential risks. Strong partnerships within HR COE.Design and implement global processes utilizing tools and technology that allow for global alignment and improved end-to-end process. Set clear expectations and deliver results while providing change leadership at all levels in order to provide exceptional value to stakeholders.Create standardized definitions and metrics globally that allow for development of templates, tools, dashboards, scorecards and ad hoc data sets.Partnering with stakeholders and employees to gain insight into business needs so that data is provided in a way that allows for business insights and decisions to be made, including organization design.Create communications and data driven visual presentations for the FIBI Enterprise, which are presented to CLT.Certified in Strategic Workforce Planning through HCI, and lead Operational Workforce planning training.

Create Open Enrollment 2011 forms and assisted with communication to BU HR’s regarding change to benefit plans and the specific enrollment procedure.Design and develop business solutions for companywide dependent eligibility verification audit.Ensure accurate and efficient maintenance, reporting, and processing of employee data through quality assurance tests.Planning, organizing, analyzing, executing and maintaining a wide variety of reports pertaining to confidential employee information. Continuing to perform the tasks from the Genesis10 Client: Cargill position in addition to the above projects.

Research HRIS eligibility and rule tables to ensure accuracy of benefits, benefit plans, and effective dates of active,retired and union employees while partnering with the internal Shared Services teams to resolve issues.Create, review and update information technology processes for all team tasks while taking partnerships with cross functional teams to ensure resources and processes are up to date and to maximize technology.Design and implementation of benefit enrollment/correction form and process to ensure accuracy and consistency.Investigate premium arrears, refunds and discrepancies and correct errors for both employee and company contributions.Audit and process Health & Welfare benefit enrollment/correction forms due to life events, court orders and open enrollment while ensuring compliance of company policies and procedures.Create and communicate solutions for HRIS errors to all impacted HRIS users.Coordinate, perform, and evaluate testing within HRIS system regarding employee data, configuration, and all aspects of Health and Welfare benefits for Open Enrollment.Partnering with people at all levels of the organization including, leadership, HRIT, Payroll and field HRs to complete a variety of projects.

Project Manager and Subject Matter Expert on Benefit Administration and Correction and Reversal process. Develop training & train as needed.Analyze data regarding personal information, job data, benefit eligibility, enrollment and premium discrepancies within HRIS for client group of 300,000+ benefit eligible employees, including researching and resolving benefit appeals.Research, organize and interpret data to identified root causes for systems/reporting issues, offer recommendations for resolution and anticipated pay and benefit ramifications.Review and update process pages to ensure accuracy and implement best practices for internal partners and guests.Ensure compliance and complete Health & Welfare corrections, terminations, life events and open enrollment elections. Calculate and audit leave accruals while performing necessary eligibility overrides and corrections.Regularly partnered with vendors and third party administrators regarding interface functionality, and updated HRIS or vendor/TPAs systems as necessary.Created task lists for team in order to maintain service levels based on HR metrics and daily statistical analysis.Partnered with people at all levels of the organization including, leadership, other TMSC teams, HRIS, Payroll and field HRs to complete a variety of projects.

Received and resolved incoming calls from field HR partners in a call center environment.Answered questions regarding pay, benefit eligibility, and benefit plans by utilizing online resources. Took ownership of escalated employee issues and resolutions while upholding company policy and procedures.Researched employee data in PeopleSoft to ensure accuracy and problem solve concerns.Identified processing errors and submitted email and web form communications requesting updates. Determined benefit eligibility exception situations and communicated exception guidelines to ensure policy compliance.

Responded to incoming calls from employees in a call center environment.Communicated information regarding benefits, pay and basic leave of absence eligibility to a wide variety of audiences.Utilized online resources, PeopleSoft and other technology to address concerns and track call information.