Leanne Slaughter Email & Phone Number

North Melbourne

Knoxfield, Victoria, Australia

Roxburgh Park, Victoria, Australia

* Managing Service Supervisors, Service Associates, Pricing Coordinator, Cash Office Associates & Payroll including rostering for the store as a whole ( 105 Associates & 7 Managers ).* Managing & Training all Associates on Safety Standards, operating procedures for store equipment, Code of Conduct, Emergency Maintenance Service Calls & Alarm call outs. * Managing Wage Budgets, Controllable Profit including Loss Prevention Training & Coaching New Associates/Work Experience Students.* Managing Mystery Shopper Results, Store Communication & Customer Feedback.* Managing Catalogue pricing, Markdowns & Pricing Integrity ACHIEVEMENTS* Training and entrusting the Service Team & Supervisors to perform their roles without direct supervision, enabling me to manage & consistently meet Store Wage budgets, CPH, Markdowns, Price Integrity Audits and most importantly High Safety Standards.* Maintaining Mystery Shopper results to above 90% since September 2015* Identifying areas of inefficiency, developing new process or training Associates for a new area, resulting in the successful management of wage budget while improving productivity & store moral.* Developing Associates & seeing them succeed.* Successfully performing the SSM relief ( Store Systems Manager ) throughout April 2015, allowing me to develop a greater understanding of the stores cost of doing business.

Roxburgh Park, Victoria, Australia

* Training & Coaching all associates on safety standards, standard operating procedures on all equipment, equipment checklists and how to report a potentially Hazard.* Maintaining the safety of all store Merchandised displays and ends ( Is This Safe for us and our Customers to shop ).* Managing & Coaching all associates in Loss Prevention, Markdowns and store reporting.* Managing Return To Work programs & Pulse for the store.* Managing Monthly Safety Meetings, Store Safety Pack, Risk Assessments, Traffic Management, Loss Prevention Meetings, Risk Plans, Safety at Huddles along with store communication at huddles & all store compliance.* Managing SOP Reviews and Risk Management PlanACHIEVEMENTS* Achieving a rating 4 in Safety Audit September 2014* Reaching store markdowns to the weekly budget of 1% ( from previous year of 11% )* Having the safety team members run a section each of my position while I took holiday leave, which proved the store was shelf sufficient.

Roxburgh Park, Victoria, Australia

* Managing Merchandise displays and ends for in and outdoor Garden.* Rostering, Coaching and developing a team culture* Developing two Assistant department managers* Implementing & maintaining safety standards in the department.* Managing customer concerns and home Deliveries* Maintaining Planograms to company standards* Vendor Training and Demonstrations* Manage store communications with the team.ACHIEVEMENTS* Taking over the department 3 weeks before Christmas without any training or experience in the area, to still increase sales from previous year, then exceeding those sales every week the following year.* Coaching and developing team to work together to maintain department efficiency & results enabling me to take annual leave without the need for a relief to come in.

Roxburgh Park, Victoria, Australia

* Training & Coaching all associates on safety standards, standard operating procedures on all equipment, equipment checklists and how to report a potentially Hazard.* Managing & Coaching all associates in Loss Prevention, Markdowns and store reporting.* Managing Return To Work programs & Pulse for the store.* Managing Monthly Safety Meetings, Store Safety Pack, Risk Assessments, Traffic Management, Loss Prevention Meetings, Risk Plans, Safety at Huddles along with store communication at huddles & all store compliance.* Managing SOP Reviews and Risk Management PlanACHIEVEMENTS* Opening a new store and being able to create a culture in safety & excellence in customer service to be proud of.* Being the first Masters Team to not have an injury during fit-out.

Area 3

* Managing Sales budgets, Rostering and Production sheets * Coaching and Developing team in Food Safety Standards and Personal Safety * Managing Markdowns, waste and weekly stocktakes* Maintaining Planograms & Merchandising to company standards* Manage store communications with team* Training staff in Standard Operating Procedures* Member of the safety teamACHIEVEMENTS* Training future department managers, night bakers and future store managers in company standards for bakery.* Managing Rosters for annual leave, RDO and sick leave for area bakers while still running my department (14 stores)* Achieving St Helena store's highest ever sales at Easter in 2010 and 2011.

Templestowe Lower, Victoria, Australia

* Managing sales budgets, rostering and department freshness * Coaching and Developing team in Food Safety Standards and Personal Safety * Managing Markdowns, waste and weekly stocktakes* Maintaining Planograms & Merchandising to company standards* Manage store communications with team* Training staff in Standard Operating Procedures

Doncaster, Victoria, Australia

* Managing sales budgets, rostering and department freshness * Coaching and Developing team in Food Safety Standards * Managing Markdowns, waste and weekly stocktakes* Maintaining Planograms & Merchandising to company standards* Manage store communications with team* Training staff in Standard Operating Procedures