Leanne Stone Email & Phone Number

Newcastle College 2011 to Present : I run the ESOL section on a full time permanent basis. I create additional timetabling and maintain registers groups across different locations in the North East. I am also responsible for enrolling and completing these students as well as ensuring that they get their certificates. My main responsibilities are data cleansing, report clearing, data entry, cross referencing, enrolling and bringing down funding. I also monitor work experience and maintain data as well as cover reception when needed. Diary management, department meetings, auditing and using Microsoft packages are all part of my daily routine as well as communicating and liaising with Senior Management team, colleagues and Director of School. I am fully EBS and MI Net trained, and I am also minute and note taking trained. I have undertaken the training : Extremism Awareness, Child Protection and Safeguarding Adults, Equality and Diversity, Health and Safety in the Workplace, Mental Health and Wellbeing Awareness, Disability Awareness, Information Processing and Security. I can produce a copy for all of the internal college training that I have completed since being here. I was initially employed here on an apprenticeship basis to allow me to gain my qualification in this field.

Tesco Customer Service Team Leader 2010 - 2011 General Overview of Duties : I was directly responsible for 70 staff, across 4 departments, Checkouts, Cash Office, Customer Service Desk, and Staff Canteen. My main responsibilities were company Inductions to the department, Staffing Rotas, Holiday, Wage queries, Overtime costs/budgets, Corporate and legal training, Monitoring absences I also was on a duty management rota and attended all management meetings. Alongside these duties were management of the shops 4 safes Money ordering/delivering, Floats in Tills, scratch card and lottery checks and completing Legal and Security checks and log books Tesco Wages Clerk 2010 General Overview of Duties : Ensuring staff paid correctly and on time, processing holiday allowances and pay, transfers between stores for students and staff, archiving, maintaining and processing leavers, wage queries face to face and over the phone, analyse reports to check codes, wages and holiday allowances. I left this position due to Tesco dropping my hours so much that I could not afford to hold that position. This was again due to staffing cuts to ensure profits.

Tesco Human Resources Assistant - 2006 - 2010 General Overview of Duties : Processing application forms, data Entry, job match and arrange/hold interviews, attended recruitment days, diary management skills, inductions between 4 and 30 people ,monitor training and performance including any issues for 1400 staff across the store corporate and legal training for 1400 staff, monitor Visas, work permits, to ensure the Company stayed Legal, absence management, preparing and conducting Welcome Back interviews, calculate trigger levels of absence, holding review meetings and disciplinary/grievance if necessary for both absences and in general across the Store , minute taking for prolonged absence meeting with Senior Team, authorisation to put in place reduced working hours, change of departments, shift swaps etc. to help aid staff back into work. Also there was general office duties and reception work involved. This position was taken away from me as part of Tesco re-structures to cut back on staff and improve on profits.