I’m a highly experienced childcare educator who is currently working towards making a career change. I have gained administrative skills while working for a variety of companies and feel this will be a great benefit as I transition into a new position. I believe it is important to provide exceptional service, show dedication and attention to detail to ensure quality service is always provided. I am flexible, willing to learn new skills and undergo further training. I have been proactive in completing further training in Excel to expand my current knowledge of using the Microsoft office suite.Skills relevant to new position• Experience using a variety of systems, programs, databases and Microsoft office suite.• The ability to work independently and as part of a team to achieve set goals.• Ensures superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.• Have the ability to follow policies and procedures.• Workplace health and safety officer experience.• Experience with receptionist duties of contacting clients via email and phone, answering incoming calls, taking messages and updating client details.• Assisted with research and development of documents, bound booklets using binding machine, scanned and photocopied documentation records, uploaded into the database, and archiving when relevant. • Professional and mature with the ability to maintain confidentiality.