Leanne Warren Email & Phone Number

London, Gb

HR Administrator whose day to day role involves managing HR functions, including onboarding, employee relations, benefits administration, HR database management, and compliance. This role has enabled me to be skilled in HRIS systems, data analysis, and policy development. I have successfully facilitated the transition to a new rota and employee database systems, whilst actively troubleshooting the system to identify and resolve all issues. I handle daily HR and payroll queries, and serve as the primary point of contact for all HR-related issues for the company.

Rickmansworth, England, United Kingdom

As a recruitment administor I am responsible for a candidates entire employment journey and on boarding with the company. This begins with consulting with Operations and Store Managers to find out what our current shortages and staff requirements are. This then allows me to:Advertise job openings on online platforms including indeed and monster.Review, assess, and shortlist CVs/applications.Conduct telephone interviews with potential candidates.Schedule in-person interviews with site managers.Verify candidates right to work documentation.I also handle general recruitment administration tasks including printing, scanning, filing and dealing with all general correspondence.

I undertook a diverse range of responsibilities including compliance and regulatory filings, accounts assistance and customer and supplier liaison.I was using daily Microsoft Office applications (Excel, Word, PowerPoint) as well as utilizing email clients such as Outlook and Gmail to complete my duties.I have gained experienced in database management as well as accounting software.I am competent in organizing and maintaining records, files, and databases. Further responsibilities included; scheduling appointments, maintaining calendars and transcribing dictation for emails.

Multiple

I was employed as a contract catering supervisor at multiple locations. Whilst on shift, I was responsible for overseeing the day-to-day operations of the on site cafe. This includes managing staff, ensuring customer satisfaction, enforcing health and safety regulations and managing and ordering all items of food and drink relating to the front of house.I also organise the hospitality and events that happen day to day on site. Providing food, menus and costing and seeing this through from the initial enquiry to delivery.

I joined Brunning and Price in January 2017, and started my career with them at the Old Orchard Pub in Harefield as a Deputy Manager. In June 2019 I moved to Food and Fuel, their London based group, where I was promoted to General Manager of the Grosvenor in Hanwell. I remained here until Covid-19 forced the pub to close and I was relocated back to the Old Orchard in Harefield in order to remain with the company.During my time as General Manager of the Grosvenor I was responsible for making tough decisions, and providing direction and guidance for the team in order to bring them in line with the rules and standards of Brunning and Price. This also meant cutting down on unnecessary expenditure, including wages and stock.During my overall time with the company I have been able to develop in a wide variety of areas including:• Computer skills - I am responsible for the businesses Facebook, Instagram and Twitter accounts. Using these platforms I am able to promote products, events and interact with all of our guests. I also have proficiency in MS Office and Outlook, which I use for the day to day running of the business.• Product Knowledge - Vast and detailed knowledge on the numerous products and services offered by the business. This knowledge is vital in helping with customer recommendations and staff training.• Performance and Development - Building the self esteem of colleagues and conducting staff appraisals, as well as setting objectives and implementing development plans for their growth within the company.• Recruitment - Responsible for identifying potential new starters though CVs via our recruitment platform Posting Panda. I was responsible for a candidate's journey from the initial phone interviews, to face to face interviews, trial shifts and final hiring procedures.• Conflict resolution - Dealing with complaints and issues, whether they are from a customer , or a member of the team.

Fulmer, England, United Kingdom

I started here as a waitress and worked my way up to become General Manager of the Black Horse in 2014. I gained a wide variety of skills and experience during my time here as a result of not only running the pub but the on-site Bed and Breakfast as well.Duties:• General day to day running of the pub.• Providing a high standard of food and beverage service.• Ensuring Health and Safety and also hygiene procedures and standards are followed andmaintained.• Having an in-depth knowledge of all menus.• Responsible for recruiting, training & developing front of house staff.• Communicating with the kitchen staff to ensure efficient food service.• Liaising with the Head Chef to discuss and develop the seasonal menus and daily specials.• Overseeing client bookings and reservations.• Organising the weekly rotas for the front of house staff.• Purchasing stock, supplies and negotiating with suppliers.