Leanne Webster Email & Phone Number

🌟 Passionate General Manager | Administrative Expert | Team Leader 🌟🔹 About Me 🔹Experienced General Manager with a proven track record in the hospitality industry, adept at leading teams, driving operational efficiency, and delivering exceptional customer service. Skilled in administrative support, HR management, and fostering collaborative team environments.🔹 Skills & Achievements 🔹✅ Operational Excellence: Led multiple high-performing teams, achieving record-breaking sales and streamlining operational processes.✅ Administrative Expertise: Proficient in managing complex diaries, organising events, and handling logistical tasks such as arranging couriers, ordering stock, and managing invoices in line with business needs.✅ Leadership & Team Building: Developed strong teams through effective communication, coaching, and fostering a positive work culture.✅ Customer Focus: Dedicated to providing outstanding service, ensuring customer satisfaction, and driving repeat business.✅ System Knowledge: Experienced in various systems crucial to operational efficiency, including Xero, Fourth, Stocklink, and Flow Training Manager.✅ Training: Spearheaded GBK training sites for new GM's/AGM's and Head chefs✅Financial Acumen: Designing yearly budgets showing realistic growth and allowing enough labour to maximise sales during busy periods✅Menu Development: Designing seasonal menus using the best produce available while remaining cost effective and negotiating with suppliers🔹 Experience & Qualifications 🔹👉 General Manager at The Cheese Bar Camden and Gourmet Burger Kitchen: Successfully boosted profits, streamlined operations, and led teams to achieve exceptional results.👉 Administrative/Marketing Assistant at The Space Theatre: Managed show schedules, organised events, and supported administrative tasks with precision and attention to detail.👉 Currently pursuing an Advanced Diploma in Executive PA , demonstrating a commitment to continuous learning and professional growth.👉WSET spirits Level 2, Health and Safety level 3, Food Safety Level 2, FSA allergen trained, Fire Marshall, First aider, Academy of Cheese Level 1

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  University Of Surrey

  Theatre And Performance