As a senior leader in HR at Mayo Clinic, I am responsible for delivering high value HR shared services in the People Services practice area, a critical element of Mayo Clinic’s people strategy. I lead various HR departments and teams that provide seamless processes for employees and leaders to be their best at work by crafting, embedding and standardizing cost-efficient service excellence in HR Operations and providing leaders with expertise in workforce planning, employee and labor relations. .Services include: payroll, employee inquiries, policies, labor relations, employee relations, investigations, credentialing, recognition, recruiting, contingent labor, and international.

Responsible for the strategic oversight, evolution and ongoing operation of Employee Services which provides service to 200,000 employees, 20,000 people leaders and Kaiser Permanente's senior leadership.

VP, HR & Employee Services (2013 to present)VP, Shared Services (2010 to 2013)Sr. Director, HR Operations, Process & Portfolio Management (2008 to 2010)Director, HR Operations, Process & Portfolio Management (2003 to 2008)Promoted to lead the administration / operation of 23 services including payroll, compensation, benefits, employee relations, vendor management, HRIS, HR call center, and outsourcing that represented 140K workforce. Ensured State / Federal compliance. Managed staff of 70 and $50M budget.► Transformed enterprise wide HR function from transactional focus to trusted advisor.► Improved service to business line and previously underserved employees while reducing costs 38% and improving employee satisfaction 23%. ► Created / employed workforce solution, improving access and quality, and cutting response times.► Saved $2M annually while ensuring EEOC compliance with robust application tracking systems. Director, Merchant and Inventory Management (2001 to 2003)Sr. Manager, Marketing (1999 to 2001)Streamlined inventory management processes for 1,200 in-store and online products while overseeing $3M budget. Led eight managers in training, coaching and developing 120 team members to improve business expertise. ► Leveraged technology / software for inventory and financial modeling which provided JIT inventory.► Converted from pre-existing inventory management suite to Oracle. ► Introduced corporate-wide training program with onsite inventory, merchant and pricing teams. ► Recommended ERP solution that translated and aligned technology with strategic goals.

Assessed business needs, identified best practices, processes and system requirements for inventory management, financial planning, in-stock and order management systems. Partnered with IT to build suite of systems to be leveraged across three companies (Target, Mervyn’s and Dayton Hudson). ► Created best in class replenishment system to cost-effectively manage inventory and cut waste.► Led change initiative for new business model across three distinctly different cultures. ► Accountable for $750M in merchandising inventory, and delivered YOY bottom-line value.Earlier at Target: Manager, InventorySr. Marketing ManagerManager, MarketingCoordinatorBuyer