Leanne Moss Email & Phone Number

San Antonio, Texas Metropolitan Area

* Performs data analysis using ADF and Planview to determine client needs and documents all related processes, forms, and reports to be used after conversion is complete.* Works with client, development, and graphics teams to analyze conversion results (reports, balancing, data load, software changes).* Coordinates and conducts readiness review. This includes directing the customer in the preparation and execution of test scripts to verify accuracy of data, training and procedures, system set-up and reports.* Acts as an on-site resource during conversion and answers questions, troubleshoots problems as they occur, supports implementation of new procedures, conducts training and provides support during conversion.* Coordinates and directs the completion of post-conversion maintenance potentially including error resolution, system or data changes and balancing adjustments.

San Antonio, Texas, United States

• Managed project tasks and project documentation through Agile project tracking software.• Evaluated applications for access to government systems. • Served as Assistant Scrummaster for the team.• Ensured projects adhered to frameworks and all documentation was maintained appropriately for each project. • Organized, attended and participated in stakeholder meetings. • Documented and followed up on important actions and decisions from meetings.

San Antonio, Texas Area

• Involved in coordinating projects from inception to completion. • Maintain and monitor project plans, schedules, and changes for the entire West Region. • Assist in coordination of 42 device replacement site events (to date). • Reconcile user data for replacement of over 12,000 computer devices. • Arrange and manage team goals/ schedules/new information and ensure all material is kept up-to-date. • Create summary reports for management, ensuring that relevant information is captured and analyzed. • Communicate timeline changes and new information to team. • Attend and participate in stakeholder meetings.

San Antonio, Tx

Worked with clients and the SAP Archiving team on maintenance, enhancement and development work of complex SAP modules and those that interface with other applications. Incorporated all aspects of solution testing including test script development and execution and error correction. - Analyze, design, and test enhancements to SAP modules.- Work with clients and implementation team to gather and interpret user/system requirements into design specifications.- Provide support toward installation of SAP application releases into production.- Participate in structured peer reviews / walkthroughs.- Create operational documentation for the SAP application.- Provide SAP application support for Archiving team.- Identify, track and resolve issues and risks affecting the SAP application.

• Liaise with clients on the needs an application or table is to address.• Coordinate transfer of applications and data during system revisions; and monitor monthly releases.• Create flow charts and diagrams for operational steps of database flows.• Prepare documentation and training materials for end users in document management systems.• Edit Loadrunner scripts.

Bethesda, Md

• Research, organize and file changes to insurance rating.• Liaise with internal teams and state representatives until approval is given and implemented.• Validate changes in systems, and ongoing rates and rules.• Compile requirements for new rating application.