Leanne Mok Email & Phone Number

Canada

Vancouver, British Columbia, Canada

• Contributed to the successful launch of presale, Monogram by Prima Properties. Facilitated gallery tours, execute marketing strategies, and achieved a record of calling 124 leads in a single day driving interest and momentum for the launch.• Managed luxury residential transactions, ensuring seamless processes from initial listing toclosing.• Handled CRM management, client communication, and follow ups maintaining buildingrapport and ensuring high level client satisfaction.• Conducted market research and property analysis to provide valuable insights for pricingstrategies, property positioning, and listing presentations

Vancouver, British Columbia, Canada

• Sold over $10 Million Dollars of Real Estate• Proficient in MS Office, Canva, Salesforce, GoHighLevel, Spark, Notion, Sierra Interactive,Slack, and Skool.• Assisted clients in identifying and acquiring profitable investment properties, analyzing market trends and property returns for optimal portfolio growth.• Built long-term relationships with clients, maintaining regular contact to offer additional services and referrals, contributing to repeat business and referrals.

Greater Vancouver, British Columbia, Canada

• Received perfect score on the grand standard mystery audit at JW Marriott Parq Vancouver.• Received recognition for consistent positive comment cards for exemplary service provided.• Welcomed executive lounge Guests on arrival and assist them during their stay dealingefficiently with personalized services and inquiries.• Pre-arrival preparation to welcoming of Executive Club Lounge and VIP Guests at check-ins. • Built long-lasting relationships with a variety of guests requesting my personal service forwhen they return.• Demonstrate a knowledge of external locations, attractions, and landmarks in the area.

Vancouver, British Columbia, Canada

• Promoted from Server Assistant to Server due to consistent dedication and exemplaryservice.• Awarded with 2 awards for consistently receiving positive in person feedback andoutstanding reviews on Google.• Mastered the art of wine pairing through educational seminars.• Demonstrated strong upselling skills, significantly increasing revenue by pairing wines withspeciality dishes.• Trained new employees on service protocols and company standards, fostering a culture ofexcellence and teamwork. • Utilized OpenTable for reservation management, optimizing table turnover and guest flow.• Created memorable dining experiences that cultivated lasting guest loyalty and connections

Richmond, British Columbia, Canada

• Drafted multi-million dollar deals for Land Assemblies, Industrial, Hotels, and Retail.• Delivered a successful referral on a multi-million commercial industrial site. • Conducted thorough market research and identified potential land acquisition opportunitiesusing Altus Realnet, initiating targeted outreach to prospective clients.• Promoted commercial properties and residential homes through sophisticated digitalmarketing campaigns and crafted visually appealing brochures to captivate and engagepotential buyers

Vancouver, British Columbia, Canada

• Actively participated in morning meetings with Hotel Executives to discuss daily and weeklygoals. • Handled guest inquiries and concerns with professionalism, striving to resolve issues quicklyand maintain high satisfaction levels.• Observant of guests needs throughout the dining experience to ensure they received highquality service.• Provided personalized service by remembering returning guest’s preferences, specialrequests, and dietary restrictions enhancing guest loyalty and creating a welcomingatmosphere.

Bachelor Of Science - Bs, Hotel And Resort Business Management, 4.04 Gpa

Real Estate License, Real Estate

Diploma Of Education, Hotel And Resort Business Management