Leanne Morrison Email and Phone Number
Leanne Morrison's Location
Calgary, Alberta, Canada, Canada
Leanne Morrison's Contact Details
Leanne Morrison work email
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Leanne Morrison personal email
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About Leanne Morrison
I'm a senior IT Professional with over 30 years of experience in IT and over 20 years of Project Management.My project and program management experience ranges from managing single and multiple projects and programs to setting up and running PMO's. I have a strong technical background and am experienced with a variety of architectures and technologies for data management, application integration, data warehouses, Business Intelligence and reporting, 3rd party COTS implementations, web applications and custom software and product development. My ability to see the bigger picture serves me well in supporting and advising senior management teams in IT strategies and direction. My experience spans several industries such as banking, investment services, s/w and h/w manufacturing, retail, government and regulatory, transportation, construction, telecommunications and oil and gas. Some of the organizations that I have worked for in the past include Shaw Communications, ATB Financial, ATB Wealth, TransAlta, MEG Energy, Cenovus, Suncor, CP Rail, Superior Propane, Alberta Energy Regulator (AER), Shoppers Drug Mart.My ability to "cut-to-the-chase", remove road blocks and navigate through organizations with varied maturity levels allows me to deliver results for both business and IT. My technical experience allows me to communicate better with my technical teams and identify risks or issues that may not have been considered in the overall picture. With strong interpersonal skills, I build effective, high-performing teams that bridge the gap between the business and IT. My teams appreciate my open and honest approach, my ability to manage without micro-managing and to create an environment that allows them to excel at what they do best. I enjoy working in challenging environments where I can leverage my experience and skill sets whether it is delivering programs and projects or building a strategy and vision to move the organization forward.I can be contacted by email: leannem@shaw.ca.
Leanne Morrison's Current Company Details
Leanne Morrison Work Experience Details
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Senior Project ManagerSmart Technologies Apr 2024 - PresentCalgary, Ab, Ca
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PrincipalMind Trap Solutions Inc. Jun 1996 - Present
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Senior Project ManagerBoardwalk Reit Properties Holdings (Alberta) Ltd. Nov 2023 - Apr 2024Working with the Boardwalk team, I facilitated the evaluation and eventual vendor selection for a Contact Centre and Virtual Assistant Solution as part of a larger CRM Program I helped to facilitate vendor demonstrations, proof-of-concepts and a detailed Request for Information (RFI) to the vendors. While evaluating vendors, I developed a plan to quickly move forward to deliver business value early once the vendor selection and contract signing was complete. Working with technical resource and timeline constraints, I worked closely with my Business Analyst to develop a process for gathering business requirements including call flow processes, data, systems and verbiage to facilitate early prototyping for our virtual assistant. We also developed requirements for the integrations that would be required between the legacy systems and the Virtual Assistant to resolve interactions with the customer and prospects contacting the call centre. At the time of signing with Kore.ai, Boardwalk was well prepared to accelerate the implementation time required to meet existing contract deadlines. -
Senior Information Technology Project ManagerShaw Communications Jun 2019 - Jun 2023Calgary, Alberta, CaIn the role of Senior Project Manager for Business Management Applications at Shaw, I successfully delivered phase 1 of a Call Blocking project to meet regulatory deadlines imposed by the CRTC. Due to the large voluntary departure program (VDP) at Shaw there was a significant loss of resources and knowledge for this project. I needed to exercise my "technical hat" and dive into technical troubleshooting and analysis to enable the delivery of the solution in time to meet regulatory deadlines. This initiative required extensive communication and coordination between the many different teams involved. My primary focus since July 2019 has been to deliver a plan and put a team together to decommission a legacy application that is no longer supported by the hardware or software in use. This was part one of a multi-phased program that has been started several times but never made it to execution. The role as project manager required planning and coordination between many different knowledge domains, groups of resources and different release cycles. My technical background and knowledge were an asset in planning and understanding the complexity of the integrations and the order of implementation required. I was able to come up with a multiple release plan to accommodate the timelines and release cycles of other teams while minimizing risk to the organization. I successfully built up a core project team of 10-12 team members to take the project from architecture to analysis/design, development and integrated testing. The project required a hybrid Agile/Waterfall approach due to the size and complexity of the project as well as the different styles of many of the partner teams involved. The $1.8M project was set to be delivered on time and on budget and will have completed 5 of the 7 major releases. Shaw has made the business decision to put this project on hold to mitigate risk and costs during the COVID-19 crisis and prioritize customer-facing initiatives. -
Senior Program ManagerAtb Wealth Apr 2016 - May 2019Parramatta, New South Wales, AuSuccessfully completed the upgrade of a 3rd-party web application with custom enhancements to support the ATB Wealth Mastery Coaches. Managed a small team of ATB resources along with vendor team. In the role of Program Manager for ATB Wealth, I was responsible for a large Salesforce CRM initiative to replace an existing platform that included configuration, custom workflow development and 20+ integrations to existing systems. This was a multi-release initiative worth over $14M, 3 teams and over 30 resources.I led the organization through requirements development and discovery to explore available options and features. I led the team through 2 RFP stages, one for product selection and a second for a 3rd-party implementation partner. Responsibilities included working with our 3rd-party implementation partner to derive a product roadmap, development plan and overall architecture approach. I successfully established and oversaw 3 teams responsible for 1) Salesforce configuration and development, 2) data migration and integration development and 3) Adoption management. Agile methodologies and practices were used for development cycles.I delivered bi-weekly reporting, metrics tracking and presentations for senior management. Managed resources, time tracking, invoice review and approvals, budgets and forecasts, roadmap updates, oversight and review on communications, adoption plans and learning plans. I led a parallel project alongside the Salesforce discovery to review and optimize business processes ahead of the Salesforce implementation to reimagine our customer experience. -
Senior Project ManagerAtb Financial Apr 2016 - Apr 2017Implemented Docusign, an enterprise-wide solution for electronic signatures for ATB Financial and ATB Wealth. I established the project team to gather requirements, evaluate options and procure a solution. I completed the first phase to initiate configuration, training and establish a rollout plan throughout the ATB Financial and ATB Wealth organizations. I successfully transitioned to another project manager to complete the rollout phases.
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Senior Project Manager, Cutover LeadTransalta Apr 2015 - Nov 2015Calgary, Alberta, CaI was brought into TransAlta in the latter stages of a $15m Allegro implementation to manage the cutover activities to a Parallel environment and subsequent move to Production. This was a large, complex implementation with 18 integrations to systems such as SAP, ZEMA, Inter Continental Exchange (ICE), Wattex-NGX Trading System, OATI eTagging system, a custom retail reporting and reconciliation system (R3S). I worked with the technical and project teams to develop a detailed step-by-step cutover plan communication plan to successfully manage and coordinate dress rehearsal activities and a smooth cutover to a Parallel Production environment to minimize the risks identified with the Production cutover strategy.In addition to managing the cutover activities, I was also reponsible for managing several projects in parallel including the Strategic Data Store (SDS) and BI Reporting development efforts, Business Tool conversions, the 2nd phase of a custom Retail Reporting and Reconciliation (R3S) application and the migration of a local ZEMA suite to a hosted solution.Technology/Tools: Allegro, BizTalk, Azure, Denodo, ZEMA, SAP, ICE, Wattex, OATI eTag, .NET, Microsoft Project 2013, Microsoft Office 2013, Sharepoint 2013 -
Senior Project Manager, ItMeg Energy Corp May 2013 - Mar 2015Calgary, Alberta, CaI was hired to manage a project to procure and deliver a suitable software solution for the Construction Completions and Commissioning & Start-up teams building the plant facilities at MEG Energy. I was able to help facilitate a new business partner relationship between IT and the business teams during a major shift in IT ownership at MEG Energy. After the project team had finished gathering requirements, assessing available solutions and strategies, it was determined that this needed to be a larger program to implement both an enterprise asset data management solution and a functional solution for the business. I worked with the business to build a successful business case and presentation to gain buy-in from the executive management team to move forward with this larger and more strategic initiative. Working through an immature IT environment that was constantly changing and evolving, I was able to remove the road blocks and pave the way for the successful procurement and implementation of this program with multiple vendors. I was responsible for managing the $1.5M budget, project schedule, scope and shared team resources to within 10% of the final budget and schedule estimates. Additional responsibilities also included project management for the analysis, procurement and configuration of a new Human Resources solution, the analysis and selection of a Learning Management Solution and delivery of several smaller Sharepoint Applications and post-implementation activities.Technology/Tools: AVEVA Net, OCCMS Orbit 2.0, HRWare, Workday, Sharepoint 2007 to 2013, Microsoft Project 2013, Microsoft Office -
Project Manager, Oems Program Suncor EnergySuncor Energy Nov 2012 - Apr 2013Calgary, Alberta, CaI was asked to join the Operational Excellence Team consulting team at Suncor to provide technical guidance and project management for one of several streams of the Operational Excellence Management System (OEMS) Program. As a key strategic member of this team, I was tasked with collaborating to develop an approach to achieve the program objectives, define initial set-up activities and to help program members with transition during the establishment of a new management team. Working with another team member, we designed a delivery model for the OEMS Program to aid in project organization, business engagement support and tool development. I worked with the OEMS Program advisors to develop a Project Charter, project and resource plans for the Process, Tools and Reporting project. I facilitated sessions, with Business Analysts and Change Management resources to develop various tools and templates to support the OEMS Program objectives. My most interesting and challenging work was collaborating with the Business Analysts to design a data model and an information/document management strategy to support the needs of the OEMS Program. Technology/Tools: Microsoft Project 2010, Microsoft Office, Sharepoint, Livelink -
Contract Project Manager, Data Management ServicesCenovus Energy Mar 2011 - Nov 2012Calgary, Alberta, CaI started with the Cenovus Data Management Services Team initally to manage several small internal projects with various requirements for data integrations, data warehouse and BI reporting needs. I managed up to 14 projects simultaneously with small teams from a pool of shared resources. I managed all aspects of the projects estimation, planning, tracking and reporting on project process. I contributed to the development of project management guidelines and governance during Cenovus' shift from a co-partner relationship with vendors to a managed services model. I assisted with the hiring of additional project managers and provided mentorship to junior PM's. I moved to the JD Edwards E1 upgrade program where I was responsible for managing a project team tasked with upgrading the data warehouse, BI reporting and data integrations between JD Edwards E1 and 3rd party applications at Cenovus. These requirements were initially overlooked and for the upgrade and thus my team was brought in very late to program. The lack of knowledge in this area meant that the program leads had to put their trust in me to accurately identify what was needed and the best approach to get there. We were pushed hard to come up with an aggressive schedule to meet pre-determined deadlines. I was able to create a plan and negotiate incentive bonuses for team members who would need to work an excessive amount of overtime to meet the timelines. Our team successfully delivered a fully-tested, bug-free set of integrations, reports and data warehouse updates ahead of schedule and within budget. This was a very difficult, politically and technically challenging project and program that tested me on many angles but also provided a great deal of satisfaction in my ability to deliver this initiative successfully. Technology/Tools: Microsoft Project 2010, Microsoft Office, Informatica, TIBCO, SAP Business Objects Reporting, Oracle 8i and 11g, Data Warehouse, JD Edwards Enterprise One. -
Project ManagerAlberta Energy Regulator (Aer), Formerly Energy Resources Conservation Board (Ercb) Jun 2008 - Feb 2011Calgary, Alberta, CaI was responsible for managing several projects for the Compliance and Operations program at the ERCB. Initiatives included conversion of existing VB6 code to a .NET code base, adding new functionality and supporting new directives and changes to business process while managing ongoing support activities. I managed a team of 12 resources with an annual budget of $1.4M. I worked closely with the business management team and end user resources in the branch to establish clear IT goals, project plans and budgets for the annual budget process. I was responsible for monthly financial tracking and reporting, business updates, quarterly reporting and annual summary reporting. I was able to improve communication, trust and collaboration between the business and IT team by using a variety of communication channels including daily stand-up meetings, weekly business updates, brainstorming sessions and one-on-one meetings.I successfully built a team with complementary skill sets that led to the development of a high-performing team that consistently delivered a quality product while having a lot of fun doing it! The delivery rate was improved with successful delivery of 7 releases (3 per year) of new functionality and converted code on time, on budget and within defined scope.Technology/Tools: Microsoft Project 2003, Microsoft Office, IBM Rational Clear Quest, IBM Rational Clear Case, IBM Rational Unified Process, Microsoft Visual Basic 6.0, Microsoft .NET, Microsoft SQL Server -
ConsultantSuperior Propane May 2007 - Mar 2008Cambridge, Ontario, CaI was brought on as the Technical Project Manager for a JD Edwards Enterprise One migration from the JDE World 7.333 green screen technology. My responsibilities included project planning and scoping activities, building the project team, establishing a preferred methodology and timelines. The budget for this project was $9M for development and implementation. This project required coordination between several vendors, independent contractors and internal employees. The business was going through a major business transformation project which created several challenges in aligning the ERP implementation activities with business transformation activities. I worked closely with the Business Process team to assist with creating "As Is" process modeling and to establish best practices. Technology/Tools: Microsoft Project 2003, Microsoft Office, JD Edwards World 7.333, JD Edwards Enterprise One R8.12, Gemini Project Issue Tracking, IBM Vision to Value Project methodology -
Pmo DirectorChartwell Technology Inc. 2004 - 2006I was initially asked to come in to evaluate the requirements for project management training, project team structure, project governance and guidelines and to develop a plan for the organization. I created a "fit-for-purpose" Project Management Office structure, established project management standards and tools, hired a project management team and restructured the development team into product teams. I acted as Interim VP of Software Development to fill a vacancy that came up unexpectedly. During this time, I managed 65 employees in the project management, software development and web development teams which were spread across multiple cities. The budget under my management was $5.5M. To meet the needs of a rapidly growing software development company, without an HR function, I created a performance evaluation system, vacation tracking system, established roles and responsibility definitions and created hiring standards and requirements.I actively participated in the senior management meetings and steering committee decisions, participated in merger/acquisition analysis and due diligence activities. This role required me to wear many "hats" in a rapid growth environment with a global client base.Technology/Tools: MS Project 2003, MS Project Server 2003, MS Office, Seapine Test Track Pro, WinCVS Version Control, Subversion, Java development environment, Adobe Flash, MS SQL Server 2000, PMBOK Project methodology.
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ConsultantSuperior Propane Dec 2001 - May 2005Cambridge, Ontario, CaI was hired as the Project Manager for a national implementation of a JD Edwards One World module and custom applications for the Customer Service Call Centre. I assisted in developing specifications for and the acquisition of hardware and software required for the JDE One World implementation. I effectively managed resources, timelines and budget for the development and implementation team consisting of internal employees and external consultants from Deloitte & Touche. The rollout required a coordinated effort across the country to upgrade the network, servers and desktops at each of the call centres and field office locations. As part of the national rollout plan, I developed a training plan with a customized training manual and created and conducted a series of Train-the-Trainer and end-user training sessions for the pilot and Phase 1 rollout before handing it over to the call centre management team to finish the rollout. I worked closely with a translator to ensure proper translation of the software interface and training materials to French for the Quebec offices.While at Superior Propane, I utilized some of my technical skills to assist with business process analysis, develop a menu-driven internal company intranet and assist the Marketing department with the creation of an RFP, vendor selection and implementation of a Content Management system for their external company website. Technology/Tools: Microsoft Project 2000, Microsoft Office, Microsoft Visio, JD Edwards One World, Microsoft .NET, HTML, Javascript, Jscript, Visual Basic
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Pmo - Project ManagerMontage 2000 - 2001
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Senior ConsultantImrglobal Ltd. (Formerly Visual Systems) Sep 1998 - Jan 2000
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ConsultantVisual Systems Jun 1996 - Jul 1998
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System Analyst, Software AnalystIntergraph Jun 1989 - Jun 1996Madison, Al, Us
Leanne Morrison Skills
Project Management
It Project And Program Management
It Strategy
Business Process
Project Delivery
It Management
Business Analysis
Requirements Analysis
Integration
Pmo
Software Project Management
Project Planning
Requirements Gathering
Management
Business Process Improvement
Agile Methodologies
Project Portfolio Management
Pmp
Sdlc
Business Intelligence
Architecture
Erp
Data Warehouse Architecture
It Consulting
Construction Completions Software
Commissioning Management
Digital Asset Management
Enterprise Asset Management
Web Application Development
Software Procurement
Software Quality Assurance
Technology Change Management
Software Development Life Cycle
Project Management Office
Leanne Morrison Education Details
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University Of CalgaryProject Management -
Mount Royal UniversityProject Management
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Southern Alberta Institute Of Technology (Sait)Computer Technology
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Dr. E.P. Scarlett
Frequently Asked Questions about Leanne Morrison
What company does Leanne Morrison work for?
Leanne Morrison works for Smart Technologies
What is Leanne Morrison's role at the current company?
Leanne Morrison's current role is Senior Information Technology Project/Program Manager.
What is Leanne Morrison's email address?
Leanne Morrison's email address is le****@****rgy.com
What schools did Leanne Morrison attend?
Leanne Morrison attended University Of Calgary, Mount Royal University, Southern Alberta Institute Of Technology (Sait), Dr. E.p. Scarlett.
What skills is Leanne Morrison known for?
Leanne Morrison has skills like Project Management, It Project And Program Management, It Strategy, Business Process, Project Delivery, It Management, Business Analysis, Requirements Analysis, Integration, Pmo, Software Project Management, Project Planning.
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