Leanne Phung Ngo Email & Phone Number

• Read individual prescriptions and determine name of the drug, strength, and dosage of drugs to be dispensed. • Assisting pharmacists in filling prescriptions, dosage calculation while maintaining accuracy.• Receive supplies and check receipts against requisitions.• Check for shortages, breakage, deterioration, and expiration dates. • Ensure final check by a pharmacist is performed on each prescription. • Withdraw outdated drugs, determine proper disposition (destruction or credit returns), and prepare necessary paperwork to initiate proper action.• Consult with Clinical Services Manager or clinical pharmacist directly to clarify prescription issues.• Report all discrepancies to the pharmacist.• Consult with pharmacist to prevent inventory problems and prepare requisitions accordingly.

Richardson, Texas

· Provided excellent customer services with both English and Vietnamese· Cash handling· Medical billing and coding· Managing communications with physicians and third-parties· Assisted patients in dropping off and picking up prescription while protecting their privacy via HIPAA· Troubleshooting third party rejections with knowledge of drug equivalences· Assisting pharmacists in filling prescriptions, dosage calculation while maintaining accuracy· Filling Prescriptions. Multitasking. Pinpoint Invoice Transfer. Prepare prescriptions for delivery.

Richardson, Texas, United States

* Handles inbound and outbound calls, medication processing, client questions, rejections, general troubleshooting, and issue resolution. * Processes E-Orders, handles facsimiles, and performs customer services duties to assist and support and processing of client medication authorization requests and the troubleshooting of pharmacy claims; routing calls to a pharmacist as required and per Company workflow. * Properly manages all calls and electronic or paper documents regarding medication orders and deliveries within a timely fashion. * Maintains an accurate and complete record of all activities for admissions, discharges, medication orders, etc

New Braunfels, Texas

San Antonio, Texas, United States

Medical billing and coding. Cash handling. Assisted patients in dropping off and picking up prescription while protecting their privacy via HIPAA * Troubleshooting third party rejections with knowledge of drug equivalences * Assisting pharmacists in filling prescriptions, dosage calculation while maintaining accuracy * Managing communications with physicians and third-parties * Data entry with 70 wpm and 146 ks on 10-key * Delivery medications to assisted livings and independent living patients

Garland, Texas

• Customer Service• Drop off and pick up counters• Insurance• Verified patient data and billing information.• Filling prescriptions• Multitasking• Teamwork• Time Management• Call patient to notify prescriptions• Dosage Calculate

Garland, Texas

• Greet and assist customers with purchases• Assist with sanitation of work area• Respond to customers’ complaints and resolve issues• Managed of daily cash accounts

Abbett Elementary Gisd School

• Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.• Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.• Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.• Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.• Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.• Organize and supervise games and other recreational activities to promote physical, mental, and social development.• Prepare lesson outlines and plans in assigned subject areas and submit outlines to teachers for review.

Associate’S Degree, Science

5 months - Pharmacy Technician Certificate Program

High School

Activities and Societies: Future Teacher Internship Program