Dtc Manager
CurrentThe Honest Kitchen was founded in 2002 with a mission to help as many pets as possible get on the road to good health, through good food. We produce a full line of human grade foods for dogs and cats. The Honest Kitchen is a robust multi-channel brand selling D2C on the thehonestkitchen.com, marketplace Ecomm retailers (Amazon, Chewy, Thrive, Grove, and Petco), independent pet retailers nationwide and in Canada, and in natural grocers (Whole Foods, Sprouts, and Erewhon).• Define strategy, goals, and KPIs with a focus on revenue, CVR, AOV, sessions, and retention (measured by repeat purchase rate and subscriber growth).• Increase annual revenue 15% YoY through content, customer segmentation, customer retention (subscription optimization), AOV, and CVR strategies.• Build roadmap for website projects, CRO, A/B testing, analytics, and tech steck expansion.• Lead all development projects and optimization for the website working cross functionally with internal teams including Ops/Logistics, Finance, Customer Support, and Marketing. Highlight: Magento 2 to Shopify Plus migration Systems: Shopify, Ordergroove, Yotpo, Klaviyo, VWO, Google Analytics, Looker, Glew, Nosto, Algolia, Asana, Jira.