Leanne Routley Email & Phone Number

Melbourne, Vic, Au

Nunawading, Victoria, Australia

Melbourne, Australia

Melbourne, Australia

Responsible for- Communicating business critical news and information to more than 4,000 employees across the Support Centre and over 100 stores- Developing and implementing communications plans tailored for key business areas- Strategically advising key stakeholders on the most effective communications methods- Leading a team of three internal communications professionalsAchievementsManaged the redevelopment of a new Intranet site, creating a 'one stop shop' for internal news and communication and the ability for staff to provide accurate and real time information to customers in store.Sourced information and edited communications to stores regarding product recalls, including the Samsung Galaxy Note 7 and 7S mobile phones. This provided clear communications to staff and customers on product returns and recalls, resulting in optimum revenue retention and reputation management for The Good Guys.

London, United Kingdom

Accenture Technology Delivery - Global Delivery Network Marketing Manager and Communications Lead- Orchestrate strategic input, guidance and advice on Global Delivery Network marketing- Develop and maintain a suite of sales support and marketing materials to provide accurate, consistent messaging of delivery capabilities- Responsible for internal communications across a large global audience including development, implementation and production- Strategic advice and guidance on marketing and communications for globally based locations to ensure consistent messaging and branding- Strong stakeholder relationships including senior managementAchievementsDirected strategic guidance and recommendations on marketing and communications functions to leadership, and marketing and communications teams for key Delivery locations including India and China.Developed and published regular, ongoing success stories across multiple communications channels including intranet, social media and email. This resulted in an increased awareness and knowledge of the Global Delivery Network across the organisation and increased employee engagement by recognising achievements of employees.Managed the internal communications program for "Tech Time Live" - an Accenture wide event to educate the community on leading-edge technology.

London, United Kingdom

Managed the internal communications program for the Global Delivery Network for Technology- Strategic role in developing and implementing communications across the fastest growing area of the company- Engaging employees during accelerated growth, uniting them as one global team- Engaging with Marketing Managers on the development of external sales support materials- Management of a global teamAchievementsManaged development and production of leadership communications across multiple channels to educate and reinforce key business objectives and messages.Developed and implemented end-to-end communications for an annual global photography competition increasing employee engagement during a time of accelerated growth.Produced a quarterly online newsletter for the Global Delivery Network for Technology promoting 'one global network' by sharing news and information from across the organisation.

Melbourne Area, Australia

Responsibilities included event, IT and office management:- EA duties to three senior managers- Management of all office administration duties- Full coordination of onsite and offsite (including interstate) events- Website redevelopment and ongoing maintenance incorporating monthly newsletter, members' forum and 5A Appliance Rating and Labelling Scheme database- Research report production working with external contractors