Key responsibilities include:- Design, develop and deliver programmes in line with the Team Leader/supervisor apprenticeship standard and the operations/departmental manager standard- Researching and selecting appropriate external training providers to assist in delivery and assessment- Partner with Universities across the UK to deliver the Chartered manager degree and Senior leader Masters degree standards - Work with HRBPs to establish training and development needs across each division- Work with NBT managers to target individual development or capability issues- Share best practice across other NHS and community health organisations to ensure we deliver a varied and effective apprenticeship programme. - Partner with the Head of Learning & OD to design internal trust leadership programmes. - Quality assurance of apprenticeship programmes across NBT.- Facilitation of Insights Discovery and MBTI- Facilitation of Action Learning Sets - Manage the leadership & management team

I was responsible for the delivery, quality assurance and management of the healthcare support worker and business administration apprenticeships across North Bristol NHS Trust. I managed multiple teams including Healthcare, Business Admin and Functional skills.

As a leadership and management trainer I was responsible for the delivery of a varied portfolio of leadership & management courses to both military and civilian staff. This involved frequent travel to military establishments across the UK and overseas to meet departmental targets. I also designed and developed two key courses within the portfolio which involved consulting with stakeholders across the organisation, including civilian HR, to identify the most appropriate & blended delivery solutions. Course delivery included:MentoringNew to Managing PeopleManaging Civilian StaffPersonal Awareness (Equality, Diversity and Inclusion)Stepping into LeadershipDuties included:Developing & maintaining successful relationships with establishments across the organisation to identify gaps & ensure all MOD staff receive the training requiredWork alongside Civilian HR to conduct training needs analysis and agree effective solutionsDesigning & managing two courses effectively to ensure best practice and implement innovative solutions; learning from both public & private sector organisationsWork collaboratively with occupational psychologists and blended learning specialists to ensure our courses maintain engagement with a diverse audience of both military/civilian personnelRegular course review and improvement programmesEvaluation of courses through utilisation of Training Check (online evaluation tool) to ensure delivery solutions are measured and demonstrating a return on investmentProviding coaching/mentoring self-awareness to MOD staff through utilisation of both MBTI and Insights Discovery psychometricsAssist the Organisational Development team with bespoke learning & development interventions such as staff/departments going through transition/change

I was responsible for a remote team of 3 course administrators (2 x London and 1 x Bristol) who provided full administrative support for all the leadership & management courses.I implemented course admin processes and procedures, incorporated regular reviews and provided full guidance through creation of a course administrator's handbook. I was the focal point for all military commands when delivering courses off-site, ensuring we provided outstanding customer service and efficient course support across the UK and overseas. I provided monthly training statistics & reports to senior management to ensure the training team targets were fully met and that we were achieving value for money.I fully supported my member of staff in updating course resources and the administration process for one of the largest courses within our portfolio. This change was a great success and I received positive feedback from both my member of staff and the training team for achieving a 60% reduction in administrative effort.Other duties included:Waitlist Management    Training Check Administration & TrainingManagement of the Defence Learning Environment

As Supply-Chain Manager I was responsible for the planning, organisation & execution of end to end product lifecycle management for fire safety equipment. I managed and maintained stock availability levels by working in accordance with departmental inventory plans. I worked alongside various stakeholders which included regular travel to Portsmouth and Scotland to ensure customer demands and needs were met within set deadlines. Typical duties included: Supplier performance & cost issuesStock accounting Repairs & DisposalsMaintaining the Inventory Budget Working with contractors on supply-chain issues Provisioning & Demand Planning Key achievements during this role include successful completion of 3 leadership development programmes within DE&S; Applied Leadership in Practice (ALIP), E1 Development Programme & the Ships Operating Centre (Ships OC) Career portfolio/Skills passport. I delivered a presentation to a 1* board to provide recommendations based on the results of the ALIP programme. I also played a key role in the design and implementation of the Skills Passport, including the Launch Day, which was well received by both the staff and Chief of Defence Materiel (CDM).

I was responsible for sourcing candidates for vacant positions within a variety of industries, including marketing, procurement and finance. This involved following strict procedures and processes and required exceptional interpersonal skills in order to maintain the reputation and values of the company. I regularly achieved weekly and monthly targets; securing candidates for permanent positions and sourcing lead information regarding new vacancies for our consultants to secure new clients. As no day was ever the same, I developed key skills such as adaptability, time management and problem solving within a fast-paced environment. One of my main achievements within this role was sourcing and placing a Marketing Director position for a large FMCG Company. This generated the largest commission from a single post across the entire company including the London branch.