Leann Russell Email & Phone Number

United States

Dublin, Ohio, United States

Dublin, Ohio, United States

Columbus, Ohio Area

• Waterfall project management methodology• Primary role responsibilities include: o Manage project portfolio and project prioritization in collaboration with Leadership Team o Utilize internal project management templates and meetings to communicate project status to Sponsors, SMEs and project team members o Create and drive execution of project plans and timelines o Manage and coordinate internal and external resources o Document identified risks and issues with appropriate mitigation plans o Conduct lessons learned sessions to ensure project value attained and identify potential process and project management improvements• Projects implemented include: o Disaster recovery plan o Human Resource Information System (HRIS): time & attendance, benefits management, performance management, applicant tracking, learning management o Restricted information and retention management process and policy o Private Equity Office (PEO) system upgrade o PwC audit improvements o Customer Relationship Management (CRM) System o PEO tax withholding improvement o Expense management system replacement o Legal billing system replacement• Improve and implement project management standard templates• Serve as Volunteer Lead for Team Rockbridge Peloton by organizing and coordinating 30+ Rockbridge volunteers over a 3-day Pelotonia experience of cycling.

Columbus, Ohio

• Agile project management methodology• Managed new client implementation projects; built project plans; secured and coordinated resources; organized necessary tasks based on contract agreements with client, client and operation team management; responsible management of all IT activities among four distinct technology application teams• Coordinated existing client enhancement requests for additional lines of business or changes to existing lines of business; responsible for technology application impact identification, building project plans, securing resources and completion of necessary tasks through client acceptance

Columbus, Ohio Area

• Agile project management methodology • Responsible for project management and change control with scope criteria of up to 50 resources and budgets up to $2mm. Ensure enterprise project methodology standards are followed (constraints, decision framework, gates, phases, milestones, etc). Identify, monitor and mitigate risks, issues, change requests.o CSB-IW: Application to State Based - project implemented a simpler identification mechanism of system data to send to downstream applications; the project minimizes future application impact when regional office assignments are changed. Managed project from initiate phase through project close out, budget was managed to within 3% of approved budget ($750,000), with up to 30 resources and delivered as committed.o IT AG-CSB-B: Marketing Coalition - designed and developed a data file to provide a newly developed internal service with member payment data; implemented new features within the Interactive Voice Response and the Member Care Representative systems to enroll and link Nationwide member accounts to an American Express Plenti program account. The project budget was $381,450. 30,000 Nationwide members completed enrollment through Nationwide channels in the first month compared to the expected enrollment of 8,000.o I&O: 2014 Print and Postage Combined NOC – improved customer experience and reduce postage costs by combining multiple member notices of cancellation into a single envelop mailing. At the close of the project, the business metric report showed a combining rate of 17% which translated to savings of $44,200 in the first 90 days of the project's implementation. The business expected combining rate was only 3%. The project budget was $425,000.

Columbus, Ohio Area

• Agile and Waterfall project management methodologies • Manage small project efforts, with budgets under $250,000 – all managed projects have implemented as scheduled; within budget; introduced no defectso Titan SC&A 2013 – bring compliance to Titan websites by eliminating vulnerabilities identified by Information Risk Managemento Titan ViperJ Compatibility Win7 – brought compatibility between Windows7 Operating System and ViperJ application; allows users current versions of hardware and softwareo Titan PIC DW migration to Galaxy – aligns Titan with Nationwide data warehouse support and saves Titan approximately $50,000 annuallyo Titan IA 1099 Data – enhancing Power System and Agency Management System to capture all independent agent tax addresses for year end mailings and IRS filings; project will save 300 hours of manual effort annually• Coordinate and track efforts to improve overseas team productivity – the project team has reduced the teams’ log in time from 60 minutes to 5 minutes• Organize Titan IT responses to Financial Reporting Controls and post responses to appropriate SPOT link• Serve as Planner for Disaster Recovery plan entry into LDRPS tool; updated five plans (three plans scored a perfect 2.0 and two plans scored 1.95) and worked with Continuity Management professional and Titan Subject Matter Experts to create two new plans

Columbus, Ohio Area

• Agile and Waterfall project management methodologies• Managed relationships between 14 comparative rating vendors and Nationwide Specialty Auto (Titan Insurance); coordinated technology interfaces, approve deliverables to internal and external customers, and improved company’s presence on vendors’ rating systems (to increase agent usage and overall business writings). • Drove comparative rater strategy by engaging in discussions with vendors to develop a credit order process recommendation for business unit leaders.• Collaborated with Information Technology partners to develop best practices relating to incident reporting and vendor interactions.• Produced weekly project status and defect reports for review/use by multiple business units, including Product Management, Sales, and Operations.• Created business documents to identify business needs and, ultimately, business projects; interviewed stakeholders and vendors to document processes or system interactions and business requirements.

Columbus, Ohio Area

• Waterfall project management methodology• Initiated and managed 122 rate revision and compliance projects per year.• Managed rate revision and compliance budgets to 0.25% under combined budget of $3.5 million.• Launched new products in 16 states, with an average new business increase of 8% over prior year. • Led process improvement projects that produced such results as reducing new-product defects by 50% and producing a 20% decrease in project change requests.

• Implemented new product that produced a 20% increase in new sales vs. prior year; oversaw agent production that achieved a trade combined ratio of 98.1%.• Created additional business channel that enabled independent agents to exceed premium plan by 40%, new sales by 200%, and in-force policies by 89% (2008).

Greater Nashville Area, Tn

Independent Sales Consultant of candles and candle accessories.

Brentwood, Tn

Master, Project Management

Bachelor, Business Administration