Leann Meyer, M.Ed. Email & Phone Number

Orlando, Florida, United States

Orlando, Florida, United States

• Designed and published monthly learning newsletter to promote training initiatives, reinforce employee knowledge, and build interdepartmental connections
• Analyzed and tracked statistical data weekly to show training completion rates and impact
• Developed a learning ecosystem in SmartSheet to schedule training classes, track onboarding progress, and maintain synergy with corporate partners while the company LMS was under construction
• Assisted with the facilitation of the Department Trainer Program, partnering with the Programs Training Manager to aid the continuing education of 45 trainers
• Designed and implemented curriculum ranging from employee and leader onboarding to professional development skills

Orlando, Florida Area

• Coordinated 6-week technical training program for maintenance apprentices
• Designed and maintained job instruction written materials
• Designed goal-based development training for leadership team, including topics such as Creating a Safe Environment, Leader vs Manager, and Coaching vs Feedback
• Collaborated with Training Managers to champion and implement Valiant at Heart recognition program for team members
• Created and implemented professional development workshops on topics including writing performance reviews and building resumes

Orlando, Florida Area

• Created and implemented new onboarding processes/resources for General Managers
• Consulted with human resources and resort leaders to prepare training materials, including periodic training calendars, leadership seminars, and employee relations resources

Orlando, Florida Area

• Coordinated logistics for company-wide leadership training for 50 participants that employed augmented reality simulations to immerse learners in various company roles
• Utilized Adobe Creative Suite and Articulate programs to develop learning materials for online resources, communication skills, and leadership training

Orlando, Florida Area

• Supported new hires during and after their first two weeks of training, encouraging Specialists to utilize empathy and assist Members to the greatest possible extent within department policies
• Initiated ‘white glove service’ program to encourage first time customers to create future business, resulting in an 86% return rate in the first two months
• Created knowledge resource database for customer service agents to facilitate information retrieval and reduce time on phone calls

Gainesville, Florida Area

• Created inaugural training course for Warrington Welcome, partnering with university faculty to prepare twelve students for their instructional role in the classroom
• Developed 31-page training manual and curriculum guide for students to reference throughout their development as Peer Leaders
• Assisted with execution of recruitment and leadership development events throughout academic year, including the annual Freshman Business Leadership Symposium and the university’s first Human Library
• Furthered organizational growth by establishing new policies, facilitating continuing education sessions for current members, and standardizing training

Gainesville, Florida Area

• Mentored a total of 132 first-year students in their transition to the University of Florida, acknowledging and accommodating their diverse backgrounds and aspirations
• Aided in the development and institution of an ethics case competition with the goal of increasing the students’ awareness of ethical dilemmas, specifically in the business environment
• Exercised creativity and flexibility while facilitating engaging discussions and activities on diversity, service, personal branding, campus involvement, and professional development

Master Of Education - Med, Training And Development

Teaching, Training, And Educational Technology Graduate Certificate, Instructional Design

Bachelor Of Arts In Business Administration, Communication Studies

Activities and Societies: Career and Leadership Programs, Business Ethics Case Competition Team, Florida Leadership Academy, New Student.

European Studies

Enhanced intercultural awareness during an immersive six-week study abroad program in Austria