Leann Nevels, Mba Email & Phone Number

Florida, United States

Florida, United States

• Managed multiple social media accounts and created engaging posts to increase brand visibility.
• Assisted the CEO and COO with daily administrative tasks such as data entry and customer support emails.
• Successfully handled multiple projects simultaneously, showcasing strong multitasking abilities.
• Updated and managed data files efficiently to ensure accuracy and organization.

United States

• Served as the principal liaison for clients, fostering enduring relationships that catalyzed repeat business and heightened client satisfaction.
• Delivered comprehensive support across multiple channels including email, phone, online presentations, screen-sharing, and in-person meetings, ensuring the punctual and successful provision of customized solutions in.
• Managed account metrics with precision, consistently monitoring performance and uncovering growth opportunities.
• Ensured client satisfaction and retention by providing exceptional service through proactive communication and adept problem-solving.
• Worked in tandem with the Sales team to facilitate the smooth onboarding and integration of new clients, while also fortifying relationships with existing clients to boost engagement and loyalty.
• Drove a 20% increase in client orders by identifying and executing strategies that surpassed client expectations and met their needs.

• Acted as the primary liaison, maintaining robust communication channels via phone and email, and upheld a comprehensive customer records and documentation database.
• Oversaw the logistics of product receipt and dispatch, collaborating with factory staff to ensure optimal workflow efficiency.
• Managed both domestic and international customer orders, ensuring timely and accurate processing.

Miami/Fort Lauderdale Area

• Oversaw all administrative and operational facets of Spring Weekend, ensuring seamless execution of event logistics and participant satisfaction.
• Spearheaded social media campaigns and contests, amplifying event visibility and participant engagement through strategic online marketing efforts.
• Supported marketing initiatives and managed ticketing operations, contributing to the event's commercial success and operational efficiency.
• Directed the training and coordination of volunteers responsible for guest check-ins, ticket sales, and merchandise distribution, enhancing the overall event experience and operational smoothness.

Greater Omaha Area

• Addressed service requests and customer inquiries through telephone and email, ensuring timely and effective resolutions.
• Compiled and synthesized research for comprehensive reporting, supporting data-driven decision-making processes.
• Collaborated with Client Implementation Specialists to maintain current and accurate program reports for clients, enhancing client satisfaction and engagement.
• Conducted detailed data analysis on prospective clients and delivered insightful reports to the CEO and sales team, informing strategic business initiatives.

Greater Omaha Area

• Maintained comprehensive appointment calendars, ensuring all meeting participants were fully informed of locations, timings, agendas, and any modifications, thereby enhancing meeting efficiency and stakeholder.
• Coordinated and monitored workflow, schedules, and project progress, ensuring all documentation was accurate and services were delivered promptly, contributing to improved operational efficiency.
• Prepared and compiled detailed agenda drafts and complete information packets for meetings, and accurately recorded minutes during management meetings, facilitating effective decision-making and record-keeping.
• Arranged complex travel itineraries for multiple individuals, including flights, car rentals, and accommodations, demonstrating strong organizational skills and attention to detail.
• Developed and executed marketing materials, in addition to managing monthly expense reports, showcasing proficiency in marketing strategies and financial management.

Greater Omaha Area

• Authored, maintained, and supported a diverse array of reports and queries using appropriate reporting tools, ensuring accurate and timely information dissemination.
• Compiled and organized research for reporting and benchmarking purposes, demonstrating a keen ability to synthesize data into actionable insights.
• Consolidated pertinent information into concise PowerPoint presentations, aiding in the development of standard reports tailored to meet ongoing customer needs.
• Upheld data integrity across multiple systems, showcasing meticulous attention to detail and a commitment to accuracy.
• Managed the timely distribution of business intelligence information to users, enhancing decision-making processes and operational efficiency.

• Developed a ticket release strategy that significantly increased demand for Omaha Fashion Week, enhancing event visibility and financial performance.
• Spearheaded sponsor ticketing initiatives and customer service protocols, strengthening Omaha Fashion Week's client relationships and operational efficiency.
• Led the training and management of front-of-house volunteers for event operations, ensuring a seamless guest experience and fostering a positive brand image.

• Optimized office operations and client communication protocols, significantly enhancing organizational efficiency and strengthening client relationships.
• Directed administrative support and spearheaded event planning initiatives, substantially increasing department visibility and fostering community engagement.

Omaha, NE

• Provide guests with fast, effective, and friendly service to ease their traveling experience

Omaha, NE

• Assist in updating past alums of upcoming events and organizing data
• Assist the Executive Administrative Assistant as well as the Vice President of University Relations in daily office tasks

Master Of Business Administration (M.B.A.), Marketing

Activities and Societies: American Marketing Association, Alpha Kappa Psi Business Fraternity

Bachelor Of Business Administration (B.B.A.), International Business/Marketing

• International Accounting • International Finance • International Management • Global Marketing • Advertising and Promotion • Strategic.

International Business/Marketing, Korean Language

• Finance • Marketing • International Economics • Korean