Leanore Wallace Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

I lead program management for the most critical and complex programs where Global Operations has a leading role.

Riverside, Ca, Us

Serve as an advisory board member for the Women in Leadership Executive Program at University of California - Riverside.This program is focused on helping students learn the nuances of leading teams effectivelyand growing as a leader – both personally and professionally.

Bentonville, Arkansas, Us

Promoted to lead the business and data transformation of Walmart's 2 million workforce across Walmart US, Walmart International & Sam's Club. Guided the enterprise through it’s data-driven business transformation implementing effective practices to deliver Walmart’s global data strategy. This work has accelerated the world's largest cloud migration and has delivered on the organizational goals of reduced cost and incremental revenue targets.✦ Developed an organizational model for executing data programs across multiple technology and business teams.✦ Built and led team of 10 geographically distributed program managers tasked with delivery of enterprise initiatives and change management activities across business segments, which required aligning the executive team to singular vision and strategy.✦ Facilitated leadership sessions to align on vision and goals and directed the team to program manage activities based on Agile methodologies, led monthly global tech leadership status sessions, and prepared C-Suite reports and monthly executive steering committee sessions.✦ Created all change materials and communication plans based on PROSCI method and supported in-scope functions through transformation. Defined best practices for adoption and engagement of ~150K corporate associates.✦ Launched targeted Communities of Practices (CoPs) targeted at Data Science, Data Stewardship and Data Engineering roles to support customer’s People Process and Technology changes related to the enterprise data transformation.✦ Developed Voice of the Customer (VoC) frameworks and led sessions across all enterprise functions to capture feedback to make effective changes to roadmaps that drove adoption of data strategy and improved NPS scores.

Bentonville, Arkansas, Us

Defined responsibilities for new role based on feedback from eCommerce leaders across highest-growth markets (China, UK, Canada, Mexico, Chile, and Argentina). Facilitated biannual executive meeting of operations, merchandising, and eCommerce leaders from all markets to agree on omnichannel strategy and approach for year.✦ Facilitated first agreement of eCommerce goals to drive omnichannel growth and delivered P&L report for eCommerce business across markets, using common accounting methodology and descriptions; worked closely with executive chair of omnichannel forum to improve NPS score from -13 to 6 within two quarters. ✦ Launched and chaired eCommerce supplier board with highest-value CPG suppliers (Top 15) and country eCommerce leaders to drive eCommerce growth. Quickly identified need for better data capturing and sharing services within Walmart, which resulted in getting key data projects included on International Technical roadmap.

Bentonville, Arkansas, Us

Developed new business model for prioritizing Walmart’s digital initiatives; executive team subsequently rolled out model across enterprise for strategic planning. Partnered with product and engineering teams to define digital strategy for over 11 new customer-focused products and secured funding of over $20M.✦ Worked with finance to develop robust business cases and Key Performance Indicators (KPIs) to run business.✦ Implemented new product lifecycle framework for newly formed team to follow during building, rollout, and maintenance of new omnichannel products.✦ Leveraged market intelligence and customer data to identify how products are consumed to drive high customer engagement and purchase frequency contributing to ecommerce growth, CSAT and customer NPS scores of 90+

Bentonville, Arkansas, Us

Recruited by COO to build out a strategic program management team to scale the customer proposition for Online Grocery in the US market. Built PMO team to support continued growth of Walmart’s fastest-growing billion-dollar business, “Online Grocery,” which required securing funding for FTE headcount and building recruitment strategy to accelerate onboarding. ✦ Designed governance framework to test new customer experiences from concept to launch; process followed design thinking approach and leveraged Agile methodologies once test was ready for chain rollout.✦ Chaired executive-level innovation meetings to approve and manage new strategic pilots, using defined success metrics to determine next approval recommendations, which also required making remediation recommendations for at-risk tests.✦ Led cross-functional teams across Walmart’s eCommerce and stores business to translate strategy into execution plans for multiple concurrent tests (10 to 15 inflight tests at time).✦ Managed pipeline of work and resource allocation for team of 10 associates.✦ Pilot and launch framework was responsible for developing key customer offerings that supported over 40% of growth in fastest-growing part of business over two-year period.

Seattle, Wa, Us

Focused on large scale strategic program management activities at Walmart account. Launched e-commerce fulfillment network, opening 5 buildings in less than 1 year, serving 95% of U.S.✦ Supported setup of eCommerce supply chain PMO by defining framework to shape supply chain strategic initiatives from inception to close and developed PMO templates and processes rolled out across organization. Remained on team to establish PMO’s credibility by program managing multiple strategic initiatives with budgets over $100M. ✦ Led ideation sessions to identify scope, milestones, and key performance indicators for strategic initiatives. Worked with cross-functional teams to establish program timelines and ensure tracking and meeting of milestones.✦ Built and spearheaded eCommerce supply chain PMO to establish strategic position within organization and become utilized by wider organization to define long-range strategy and assist in managing portfolio for said strategies.✦ Identified business development opportunities on the Walmart account and led retail training program for all consultants in San Francisco market, working on retail clients.

Toronto, On, Ca

Leveraged Business Change and Organizational Improvement expertise with financial services clients to define and solve complex business problems and lead projects. Managed Irish Central Bank account and led business development activities for banking client; engaged with sponsors prior to initiating project to ensure understanding of scope and statement of work. ✦ Delivered projects according to Waterfall and Agile methodology and developed all change management processes.✦ Established and managed project scope for multiple concurrent projects. Analyzed business and technical tasks to set project milestones used to monitor progress.✦ Developed and agreed to new process with business to support organizational change.✦ Project-managed tasks and effectively managed escalation to achieve all deadlines on time and within budget.✦ Identified and won new business for KPMG to extend consulting contract by 12 months.

Dublin 2, Ie

Promoted into increasingly senior roles focused on both technical and management consulting. Developed and managed test and execution plan using Agile framework. Managed team of 19 testers from across core areas of business. Liaised with client engineering team directly on bug resolution. Agreed to delivery of bug fixes with development and system test leads. Reported on UAT progress to all project stakeholders. Achieved business sign-off of UAT activities. Researched online customer trends, competitor analysis, and internal marketed insights to develop five-year eStrategy plan for client. Created business case and model for eStrategy that would reduce costs and grow business. Developed research material used in project steering and included in final project pack for CEO.

Sydney, Nsw, Au

Carried out analysis on over 150 processes across nine areas within Structured Products (SP) team. Developed project plan and key milestones for process mapping activities. Interviewed nine subject matter experts (SMEs) and mapped end-to-end process, using Microsoft Visio. Delivered 150 end-to-end process documents used for continuous process improvement.

Mbs, Project Management

Higher Dip, Business Studies

Ba, Economics & Politics