Desarrollo y ejecución de estrategias comerciales: Como Gerente Comercial y Marketing, trabajo en colaboración con los equipos de ventas y marketing para desarrollar y ejecutar estrategias comerciales efectivas. Esto incluye la definición de objetivos de ventas, la segmentación del mercado, la determinación de precios y la selección de canales de venta. Estoy constantemente analizando y evaluando la efectividad de estas estrategias para asegurarme de que estén funcionando de manera efectiva.Planificación y ejecución de ventas: Responsable de la planificación y ejecución de las actividades de venta. Trabajo en colaboración con el equipo de ventas para establecer objetivos de venta,Gestión de presupuestos comerciales y de marketing: Administro y controlo los presupuestos comerciales y de marketing de la compañía. Esto incluye la planificación y distribución de los recursos financieros, y la evaluación de los resultados para asegurarnos de que estamos utilizando de manera efectiva y eficiente los recursos disponibles.Desarrollo de relaciones con clientes: Una de mis responsabilidades principales es desarrollar relaciones sólidas con los clientes. Trabajo en colaboración con el equipo de ventas para entender las necesidades y expectativas de los clientes, y asegurarme de que se estén brindando un servicio de alta calidad y soluciones personalizadas para cada uno de ellos.Análisis de mercado y competencia: Realizo un análisis continuo del mercado y la competencia para ayudar a la empresa a adaptar su estrategia comercial y de marketing de manera efectiva. Esto incluye el monitoreo de las tendencias del mercado, el análisis de la competencia y la evaluación de las oportunidades y amenazas que presenta el mercado.Desarrollo e implementación de estrategias de marketing: Lidero el desarrollo e implementación de estrategias de marketing y publicidad en diferentes canales, incluyendo campañas publicitarias en medios tradicionales y digitales.

Revestimiento Pilar is a company dedicated to providing service of sale and placement of plastic coating for construction companies.My duties as Marketing Manager are:-Positioning our company in the Argentine market.-Generate different business strategies with different partners.-Manage the commercial and digital strategy of the company.-Generation of new markets.- Weekly meetings with the main suppliers to improve the work process.- Coordination with responsible related major works in progress.-Analysis of budgets versus actual sales of our services.- Establishment of the annual budget and monitoring of it.-Create, analyze and follow up contingency plans.-Marketing training to the sales force.-Creation of reports for the presentation of results.

- Generating and consolidate relationships with internal and external customers.- Regular meetings with marketing managers and training of different customers.- Responsible for the monthly / quarterly / annual strategic planning of trainings in Argentina.- Ensure that the team in charge meets the quantitative and qualitative objectives defined within the deadlines.- Coordinate and monitor progress in all aspects: organization, planning, implementation, management and control of the team in charge must give visibility to timely and deviations that occur from the normal operation of the project by proposing the necessary corrective measures.- Take over and consolidate all the necessary information for monthly account billing.- Track all requirements of high or low, how to have the necessary and optimum resources in time requested.- Constantly evaluate the team in charge in order to ensure the quality of service and consistent customer satisfaction.- Support to the different Marketing areas of Samsung in customer sales force events, end users training/events.- Coordination of various internal training at the company.- Responsible for content marketing.- Daily support to all stakeholders who need some training.- Clustering customer mapping.- Customers training marketing actions.

Project Management (PM) Processes and Tools depoyment- Deployment and support of the PM related processes and tools- Gather and manage requestsfor tools support (incidents)- Support for PM concept and system in use phase- Mantain local, global and area documentation related to PM Tools and Processes- Communicate system changes to user community- Monitoring of system data consistency- Mantain user accounts and rights in PM tool- Create project reports based on the specifications of project users- Contribute and assist of user acceptance testing- Key user and End Key User training- Concept ownership- PM process and tools development- Development (Change Requests) and act as interface example between global concept owners and key users

I’m working with the Customer Support Center as Manager, responsible in the Sub Region analyzing, planning and coordinating with the Care Managers all the necessary resources to work solving Customers problem. Cost allocation analysis, follow up, corrective actions, meetings, basically all the management actions are being triggered to fulfill our team goals.I lead a remote team, based in Argentina, Chile and Peru, working together performing daily tasks in the customer issues as well as all the proper control in the Customer Milestones.Doing several business trips I’m able to share my experiences with other company colleagues. In this position I’m able to develop negotiation skills, capability in situations analysis, communications skills, capability listening, observation, capability for abstraction to problems, team working, leadership, self-critical.----------------------------------------------------------------------------------------Besides of my actual position, I'm developing the position E-Service Manager for Latin America having a double head: Basically my responsibilities are the following:* Formulate the Regional e-Service action plan based on global strategy and guidelines.* Fulfill e-business targets in countries based on global strategy and roadmap * Manage the development and deployment of e-Services in countries (both NSN internally & Customer)* Produce country / account specific metrics based on global guidelines* Coordinate & Support Customer Business Teams, Customer Teams and Care Program Managers in promoting e-Service to Customers* Participate in global development programs* Consulting Customer Business Teams and Customer Teams with contractual negotiations relating to e-business capabilities* Ensure Competence development and enhancement to NSN Extranet Key Users, Internal Extranet End User and Customers * Participate and evaluate Global concept creation for Process and Tool changes

* Users administration. * Process and tools training sessions face-2-face and remote sessions among Nokia Siemens Networks Engineers.* Customer trainings, I've given face-2-face training for: * Telefonica Argentina (Argentina) * Telefonica Argentina Moviles (Argentina) * Telecom Argentina (Argentina) * Telmex Argentina (Argentina) * Cablevision (Argentina) * Areal S.A. (Argentina) * Claro Chile (Chile) * Telefonica Chile (Chile) * Telefonica Movil Chile (Chile) * Entel Chile (Chile) * Entel PCS (Chile) * Comteco (Bolivia) * Cotas (Bolivia) * Cotel (Bolivia) * Entel (Bolivia) * Nuevatel (Bolivia) * Claro Peru (Peru) * Cantv (Venezuela) * Digitel (Venezuela) * Telefonica Moviles Venezuela (Venezuela)Within Nokia Siemens Networks we have several tools, such us Software downloads, Licenses downloads, Helpdesk applications.I'm one of the responsible to control a give support to all the engineers.I'm the main Key User administration for Helpdesk applications for whole LAT, the tools administration goes directly connected with the process where these are applied for my team. we've implemented several strategies and follow up.We are implementing several processes such as for standard customers situation as well as emergency situation. We analyze customer survey and act in consequence, we implement corrective actions for those deviations that the customers have reported with all the people involved in the customer satisfaction.In this position my personal goals are: Improve the professional communications, Coaching and leadership, adaptability, Problems resolution, closer relationship, self-confiance, focus to customer satisfaction.

User Administration; Local engineers trainings, Customers training, Metrics; Monthly Reports to the managers, Meetings and training in order to improve the internal communications among CIC Level and RNCC Level.