Learyn Miller Email & Phone Number

Chattanooga, Tennessee, United States

• Recruit, onboard and train new foster partners in accordance with Center policies and procedures.• Supervise and schedule foster activities to ensure compliance with the highest standards of customer service and animal welfare.• Continuously assess, update and improve foster policies and procedures to improve the strength and eectiveness of the program, and develop new policies and procedures as needed to assure foster parent and animal health and safety.• Regularly communicate with foster parents, both in writing and in person/virtually, to maintain the highest levels of engagement.• Utilize social media and other tools to continuously increase engagement with foster partners.• Maintain appropriate databases and perform all appropriate recordkeeping functions.• Schedule and foster partner recognition and engagement events.• Assist with various community outreach activities.• Manage interactions with foster partners eectively, with compassion, empathy and professionalism.• Process adoptions, issue tags and city licenses, and manage donations in accordance with MAC processes and procedures.• Actively work to expand the diversification of MAC’s foster partner corps.• Manage foster emergency phone, ensuring that foster partners have the resources they need to eectively deal with emergencies.• Apply basic animal care knowledge to identify potential medical and behavioral concerns as relayed by foster partners, and provide sound guidance and advice.• Ensure that foster animals receive all necessary veterinary care, including vaccinations, medical treatments and checkups, etc. (including administering vaccines and medications as needed).• Develop, share and assess relevant program statistics and data, and submit regular program data reports.• Other duties as assigned.

Chattanooga, Tn

- Manages the Zoo's Facility Rental Coordinator position- Participate in cross-departmental planning including strategic goals and capital campaigns- Increase revenue and attendance of Zoo events including the most financially successful 2019 Spirits in the Wild with 1,100 attendees- Create Zoo event calendar with 75+ cultivation, fundraising, marketing, and education events- Oversee all aspects of Zoo fundraising events to increase awareness through marketing plans, institutional revenue, and stewardship of attendees- Solicits donations and sponsorships for fundraising events from local businesses- Represent the Zoo at internal and external fundraising events- Coordinate within department to co-create marketing and promotion of various programs and events- Conduct grant prospect research and applications for institutional advancement

- Planned all aspects of Zoo events with support from supervisor- Served as day-of liaison for facility rentals, private events, and Zoo events- Worked with vendors for refreshments, entertainment, A/V, lighting, equipment, logistics, and decor needs- Maintained event budget spreadsheets including tracking revenue and expense line items- Tracked event attendance and revenue records to create formal reporting rhetoric- Created monthly e-newsletters for our mailing list of 32,000 recipients- Created social posts on all platforms event pages