Leasle Hendricks Email & Phone Number
Who is Leasle Hendricks? Overview
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Leasle Hendricks is listed as Commercial Claims Administrator at Autotrade Underwriting Managers, based in Johannesburg Metropolitan Area, South Africa, South Africa. AeroLeads shows a matched LinkedIn profile for Leasle Hendricks.
Leasle Hendricks previously worked as Commercial Claim Administrator at Autotrade Underwriting Managers and Insure Specialist at 1.618 Advisory Services. Leasle Hendricks holds Higher Certificate In Short Term Insurance, Short Term Insurance, Nqf Level 5 from Milpark Education - School Of Financial Planning And Insurance.
Email format at Autotrade Underwriting Managers
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About Leasle Hendricks
I am a diligent and driven Insure Specialist who has achieved success in a variety of roles with increasing levels of responsibility. I am an efficient communicator and a team builder with excellent customer service experience and advanced organizational skills.I have had exposure to many administrative roles with +/-7 years within the insurance industry. I am outgoing and goal orientated, proficient at building and maintaining professional relationships. Ability to lead, train and maintain an enthusiastic staff. Dynamic and results – orientated professional with a successful track record in the Customer Service Industry.
Listed skills include Management, Business Analysis, Call Centers, Quality Assurance, and 21 others.
Leasle Hendricks's current company
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Leasle Hendricks work experience
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Insure Specialist
- Servicing and amendments of domestic policies - Claims specialist (follow through entire process) - Binder intermediary - Renewals and reviews of domestic policies - Loading of payments - Applying discounting on policies - Queries on domestic and commercial policies- Record all information on CRM, FAZ, System A- Policy maintenance- Generating referrals.
Client Interaction
Client Services
- To assume the role of a client servicing consultant within the call centre environmentTo represent the Alexander Forbes brand when dealing with clients telephonically.To be a customer centric individual and ensure that.
- Keeping abreast with changes made by Department of health and RAF.
- Effectively handling and resolving of client queries.
- Handling of inbound and outbound calls 2. Quality management
- Accurately processing of all required information
- Ensure accuracy in capturing of accident and admissions details
Client Services
Head up a team of customer services agentsProvide client with information relevant to callResolve queries on first contact, or agreed SLAFollow up on queries on a daily basisCommunicate results to query originator and close queriesEnsure interactions are concluded to QA requirements and all quality criteria are adhered toEnsure relevant scripts are used at.
Client Services
Provide client with information relevant to callResolve queries on first contact, or agreed SLARecord all activity on CRM or relevant systemFollow up on queries on a daily basisCommunicate results to query originator and close queriesEnsure interactions are concluded to QA requirements and all quality criteria are adhered toEnsure relevant scripts are used.
Client Services
Attend to all inbound calls according to internal criteriaAssist clients with all queries related to credit cardsAccount maintenance, closure, refunds, updating of client information and query handlingFollow up on unresolved client queries
Leasle Hendricks education
Higher Certificate In Short Term Insurance, Short Term Insurance, Nqf Level 5
Human Resources Management/Personnel Administration, General
High School/Secondary Diplomas And Certificates, 12
Frequently asked questions about Leasle Hendricks
Quick answers generated from the profile data available on this page.
What company does Leasle Hendricks work for?
Leasle Hendricks works for Autotrade Underwriting Managers.
What is Leasle Hendricks's role at Autotrade Underwriting Managers?
Leasle Hendricks is listed as Commercial Claims Administrator at Autotrade Underwriting Managers.
Where is Leasle Hendricks based?
Leasle Hendricks is based in Johannesburg Metropolitan Area, South Africa, South Africa while working with Autotrade Underwriting Managers.
What companies has Leasle Hendricks worked for?
Leasle Hendricks has worked for Autotrade Underwriting Managers, 1.618 Advisory Services, Alexander Forbes, Plp, and Discovery Limited.
How can I contact Leasle Hendricks?
You can use AeroLeads to view verified contact signals for Leasle Hendricks at Autotrade Underwriting Managers, including work email, phone, and LinkedIn data when available.
What schools did Leasle Hendricks attend?
Leasle Hendricks holds Higher Certificate In Short Term Insurance, Short Term Insurance, Nqf Level 5 from Milpark Education - School Of Financial Planning And Insurance.
What skills is Leasle Hendricks known for?
Leasle Hendricks is listed with skills including Management, Business Analysis, Call Centers, Quality Assurance, Crm, Consulting, Communication, and Analysis.
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