Lea Smolder Email & Phone Number

Cabot, Ar, Us

United States

Conway, Arkansas, United States

Little Rock, Arkansas Area

Batesville, Arkansas

-Wrote and edited copy for internal and external communication, advertisements, brochures, biographies, and social media.-Planed and coordinated internal and external events.-Worked with internal departments to develop and receive approval for artwork, advertising, contests, etc.-Developed and implemented internal marketing projects, campaigns, and sales contests. -Maintained customer database and generates internal database information for direct marketing projects.-Coordinated trade show exhibits, promotions, packaging, shipping, and staff travel plans.-Traveled to and participated in trade shows.

Central Arkansas

- Develop and implement internal and external marketing and advertising projects, campaigns and sales contests. - Develop strategic marketing plans for central Arkansas. - Collaborate with the Marketing Manager in budget planning, and daily monitoring of the marketing budget. - Write and edit copy for internal and external communication, advertisements, brochures, biographies, and social media. - Assist with managing marketing, branding, sponsorships, advertising, CRA documentation, customer and associate events and communications. - Coordinate internal events to include planning sessions, awards ceremonies, and communication meetings.

North Little Rock, Arkansas

- Responsible for ensuring the efficient operation and supervision of a branch with approximately 9 full-time employees. - Accurately maintain personnel files and monthly and quarterly reports. - Perform branch quarterly audits. - Oversee weekly surprise audits and cash dispenser audits. - Interview, hire, and train tellers, deposit counselors, and teller supervisors. - Assist Branch Manager in setting and tracking goals, scheduling, rating performance evaluations, and handling personnel issues. - Approve customer transactions, resolve customer issues, and operate a teller window or perform as a deposit counselor as needed. - Responsible for using good judgment and discretion when assisting customers with problems or inquiries involving accounts and loans.

Little Rock, Arkansas

- Supervised the daily operations of the teller line - Provided leadership in the development and ongoing performance of competent and effective personnel - Performed and coached staff to demonstrate enthusiasm for taking care of all customers and to treat all customers with respect, sincerity, and appreciation

Torii Station, Okinawa, Japan

- Managed service and operations activities to ensure excellent service delivery and maximize banking center profitability by reducing losses and fostering teamwork. - Recruited, interviewed, and hired tellers and customer service representatives. - Approved customer transactions, resolved customer issues, and operated a teller window or performed customer service tasks as needed. - Handled all potential loss accounts and collection efforts for those accounts. - Assisted Banking Center Manager in setting sales goals, rating performance evaluations, and preparing business plans, recovery plans, and marketing campaigns.

Torii Station, Okinawa, Japan

Torii Station, Okinawa, Japan

Master Of Arts - Ma, Elementary Education And Teaching, 4.0

Activities and Societies: Kappa Delta Pi Honor Society

Bachelor Of Science (B.S.), Business Management, 3.84

Activities and Societies: Delta Mu Delta Honor Society

Associates Of Applied Science, Intelligence Operations

General Studies, 3.54

Activities and Societies: Phi Theta Kappa Honor Society