Leatha Craft Email & Phone Number

United States

- Actively engaged with clients to address issues with products and processes, and starts the internal discussion for improvement and resolution.- Contributed to the management of the continental client services team through meeting facilitation, project management, and supporting the training of new members.- Created internal controls to benefit the.

Kansas City, Missouri Area

- Managed day to day corporate governance solutions for clientele responsible for approximately $1.2T AUM- Lead weekly calls with clients, leadership, and interdepartmental team members- Analyzed and effectively strategized client goals, projects, data, deadlines, and schedules

Kansas City, Missouri

- Provided support to Client Service Managers in daily client tasks- Developed a relationship with clients by learning about their internal controls and goals, using this knowledge to provide voting solutions by using a personalized platform

Washburn University Residential Living Office

-Created and executed a comprehensive social media strategy that represents the values and goals of Residential Living and Washburn University.-Established a communication strategy to increase resident interaction and comprehension about the housing application process and deadlines.-Introduced promotional materials to increase student and faculty.

Topeka, Kansas Area

-Shared information to residents about policies, procedures, and on-campus information-Served as an emergency contact for residents-Used problem-solving skills and critical thinking to find effective solutions to emergency situations-Effectively use communication skills to assist international students in adjusting to American culture

Topeka, Kansas Area

-Provided exceptional product for customers-Ensured safety for customers through routine theatre checks-Exceeded customer expectations-Adapted to a changing and fast-paced environment-Maintained cleanliness

Topeka, Kansas Area

-Effectively used management and organizational skills to oversee facilities and manage all event details such as decor, set-up, registration, volunteers, local sponsors, equipment, and promotional materials.-Used a proactive approach to handling issues and troubleshooting any emerging problems during the events.-Created and distributed communication.

Topeka, Kansas Area

-Created a marketing plan including social media, community outreach, and media outreach for a traveling educational exhibit.-Conducted marketing research to ensure our business was competitive with surrounding educational children’s centers. -Transitioned paper documents into an efficient, online organizational system.

Washburn University

-Organized philanthropy, promotional and family events with ranges of 50-500 attendees.-Created a social media strategy to attract potential new members and reflect the values and ideals of the organization.-Researched future trends expected to be seen at major universities to keep our chapter as the trend-setters on campus.-Mentored directors to help them.

-Worked with various directors within Alpha Phi to create designs for various merchandise-Cultivated relationships with local and online t-shirt companies to design merchandise at affordable prices-Created an ordering system that ensures all of the members pay on time and receive the correct size of shirt

Washburn University Residential Living Office

-Assisted members of Residential Living office with tasks including; data entry, alphabetizing, filing and organizing the office space.-Served as the first point of contact for customers and provided quality customer service to residents and other patrons.-Acted as the point of contact when the coordinator was out of the office.

Topeka, Kansas Area

-Eased new student's transition from high school to college-Became a representative for Washburn University-Served as a resource for new students and their families -Acted as a role model for new students

Washburn University Public Relations Office

-Distributed promotional materials at university events-Assisted in creating promotional materials for the university-Interacted with students and alumni who engaged with the mascot

Washburn University

-Released information on service projects and events-Worked with volunteer coordinator in recruiting new members-Collaborated with the local Red Cross on marketing and visibility opportunities