Manage and maintain a shared schedule for owners and lead inspector, scheduling over 1,200 inspections per yearCreate appropriate reports for 13 residential property management companies as well as individual customer jobsResponsible for permitting on all approved jobs

Implemented an action plan to receive real time updates from vendors to reduce the number of resident escalations Scheduled and dispatched maintenance technicians to appropriate locations, according to customer requests, specifications, and needs. Effectively provided excellent and timely customer service by ensuring maintenance technicians are deployed to homes based on the type of service requests received from residents. Demonstrated ability to efficiently handle multiple job responsibilities in a fast-paced environment Provided after hour emergency services monthly while serving as the "On-Call Manger.” Duties include approvals, scheduling and follow-ups with residents and vendors

Organized and executed successful concert events at The Orpheum in Tampa, FL Maintained detailed schedules to ensure successful eventsGreeted musicians in a pleasant manner at band check-in and assigned appropriate set timesResponsible for collecting, distributing, and depositing large amounts of ticket sale cashBuilt excellent client and sponsor relationships