Luis Carrasco Email & Phone Number

Monterrey, Nuevo León, México

Planning, management and project responsible to ensure the delivery of the services for our customers.

• Responsible for D&A projects, regarding management of progress, risk, budget and status visibility. •Working with regional teams and local as well.•D&A visibility tool administrator for global PMO reporting.

Monterrey, Nuevo León, México

Responsible for national projects for dermo and makeup commercial category initiatives, with impact in all branches.

Monterrey Area, Mexico

Engage end-to-end strategic processes that have a high impact on our customers, which will guide the decision-making to execute continuous improvement to increase the customer experience.

Monterrey, Nuevo León, México

Responsible for defining and execute a plan to deliver the appropriate customer experience for global export customers, by defining and develop the appropriate KPI’s based on the Voice of the customer. Lead the customer experience team with accountability, focus on results and continuous improvement methodology.

Monterrey Area, Mexico

Develop and manage processes, methodology tools and people to lead and support key projects, by assurance of Operational Excellence, focused on the company strategy, execution and customer experience improvement and best practices of project management usage, influencing leaders to adopt, support PMP/Agile standards, returns on investment and assist on the resources optimization, risks management, dependencies and budget. Identification of critical requirements and resolve conflicts and gaps between local IT department and GMEX business leaders.• Latest achievements at current position: o PMO design, implementation and operational responsible. o Implementation of the Operative Model that ensures cross-functional execution, with result of relevant improvement of an organizational HI PRI KPI. o National CRM Project and Portfolio Manager. o Organizational continuous improvement culture transformation initiative Responsible.

Monterrey Area, Mexico

Management of the IT project portfolio, as well of supporting cross functional teams from the execution perspective, accountable for cadence and assurance of the operative model implementation.

Monterrey Area, Mexico

My mission as Corporate Account Project Manager is to work closely with the key accounts managers / national account managers in order to develop and deliver business value through lean project management methodologies (Agile/Waterfall), I am responsible for the proper execution of Grainger´s internal strategies based on the corporate customers necessities.

Monterrey Area, Mexico

Project/Finance Coordinator as part of the ERP project team, serving as a key liason between the ERP project Management Office(PMO) and the various process team project managers while assisting in the planning, execution and monitoring of all project management activities. Typical responsibilities include PMO administrative support, project team time tracking, reporting and analysis of project finances, and overall project status reporting. As Manhattan Project Coordinator I work closely with all Project Managers to provide direction and guidance to the various project teams ensuring that all project tasks and milestones are completed on time and under budget.Additional Responsibilities and Learned experience:--Standard Operational Procedure documentation design, development and versioning.--Testing phase execution (Unitary, Integration and Negative).--Mock Go Live coordination.--Cutover phase coordination.--Go Live resources logistics.--Go Live support execution.--Warehouse processes design and implementation.--Inbound and Outbound macro process support and consulting due to new functionalities of WMOS.

Mexico City Area, Mexico

Governance of the software development project, necessities identification, consulting, solution proposal, follow up, implementation assurance and continuous improvement.Follow up and lead with stakeholders.Project portfolio administration, resource assignment, roadmap, budget, risk analysis, vendor administration and negotiations as well.Presentation for the directors of project details, status report, solution and agreements.

Mexico City Area, Mexico

Leadership on the software development, necessities identification, consulting and solution proposal.Gathering requirements with internal and external clients (Dell, Bosh) with operative, managers and directors levels.Managing of IT solution for the logistic industry.Identification of local requirements in order to create project definitions for solutions developed offshore or by outsourcing (Luxembourg, Germany and United States).PMP implementation in all the life cycle of the project.Creation of standardized documentation, such as “Business Requirement Description” and “Functional Requirement Solution”.Knowledge and usage of tools for managing and project development.Status report for managers and directors through executive presentations and documents. Creation and documentation of process for the IT department.

Mexico City Area, Mexico

Control and progress update of project tasks of the IT department.Follow up on the IT managers and project leaders for the project plans achievement.Identification of the deviations on the project plans and proper escalation path execution.Invoice registration for vendors at SAP and ticket registration on REMEDY.

Mexico City Area, Mexico

Analysis and design documentation for software solutions.Java developer.Consultant and developer on the WebSphere Message Broker technology.