Fabienne Leclerc Email & Phone Number

Catalonia, Spain

Wezembeek-Oppem, Flemish Region, Belgium

Help people through coaching, mentoring and hypnosis to combat this feeling of being at an impasse; and replace it with real trust, authentic and caring exchanges.

Brussels, Brussels Region, Belgium

I am working with the support of Job Your Self to develop my new activity as an entrepreneur.

St-Lambrechts-Woluwe, Brussels Region, Belgium

Brussels, Brussels Region, Belgium

Building High-Performance Teams by combining e-Learning courses that enable learners to apply what they’ve just learned to their real-world through step-by-step instructions and exercises and secure the knowledge transfer with the support of a coach.

Brussels, Brussels Region, Belgium

Helping people unleash their potential in their business role or personnel growth. Accompany team leaders willing to address issues at team level. “Transformational Journey” in 5 steps to find the keys to the new loved version of yourself, after breast’s cancer and reconstruction

Brussels, Brussels Region, Belgium

Development of multiple craft projects from concept/design to marketing and sales, for a charity group of 8 women with HIV. The main objective is to help them to get back their self-esteem and dignity by giving them the opportunity to go back to work.Follow-up of activities remotely since September 2021, in partnership with a person located in Kuala Lumpur.

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Helping young entrepreneurs and students to develop their potential, as well as their confidence but also their self-esteem.

La Hulpe, Wallonie, Belgique

End to end responsible for the management of the main strategic vendors delivering telecom network related services to Swift as well as stand alone solutions to Swift end-users. My role was to define solutions in close collaboration with Network Solutions department and Marketing Product Management. Assessed the performance of the vendors as per contractual agreements. Responsible for the vendor risk/compliance aspects and the global network related budget. Leading CIs initiatives. Coaching/mentoring junior vendor managers in BE and service managers in the US.

La Hulpe, Wallonie, Belgique

End to end responsible of the relationship with the vendors delivering network services to Swift and its community.As Network Vendor Manager, my role was to ensure the vendors were, consistently, providing highest service levels. Coordinate regular benchmarking exercises to monitor pricing, procedures, SLAs and technology trends. Build strong relationships to support short term but more important strategic initiatives. Support escalations to resolve customers issues.Support requests from audit, risk committee, business continuity and compliance departments.Fully responsible of global budget for Network infrastructure.

La Hulpe, Wallonie, Belgique

Project manager in the CI transversal team responsible for “Customer on-boarding process”. Role of the project manager was to analyze the current situation and define opportunities to simplify the process for the customer. Reduce the risk for Swift. Reduce the TCO for the customer and SWIFT.Define recommendations for improvement focusing on the overall process, ownership and change management process.

As project manager had to assist managers to implement the lean methodology during work stream.

La Hulpe, Wallonie, Belgique

My role was to buy Telecom equipment and services for SWIFT and the SWIFT community.

Procurement of H/W and S/W, follow up on requests and support to internal customers. Hiring contractors, rate negociation, SAP processing, reporting and invoicing treatment. Performing procurement activities – issuing purchase orders/evaluating and qualifying vendors/product/services/preparing contracts.

Brussels, Brussels Capital Region, Belgium

Sales management of large US MNCs accounts in Benelux and France.

Coaching Certification, Coaching, Certification

People Coach Certification is an ICF accredited program as ACSTH (Approved Coach Specific Training Hours) providing a globally recognized.

Master, International Purchasing Management