Leda Moore Email & Phone Number

With over 25 years of work experience, I am a seasoned executive with a passion for customer relations, service, and retention. I oversee the Customer Relation Division at Churchill Corporate Services, a leading provider of corporate housing solutions in seven states. My mission is to ensure that our clients receive the highest quality of service, satisfaction, and loyalty, while also driving the growth and profitability of our division and company.In my current role, I manage a team of customer relation managers, coordinators, and specialists, who handle all aspects of customer service, from inquiries, reservations, contracts, billing, feedback, to retention and referrals. I also partner with other divisions, such as sales, marketing, operations, and finance, to ensure alignment and collaboration across the organization. I leverage my skills in customer relations, customer service, customer retention, and communication to deliver exceptional results, such as increasing the customer retention rate by 25%, securing multiple large contracts with Fortune 500 companies, and achieving the highest customer satisfaction ratings in the industry.

Listed skills include Customer Service, Account Management, Negotiation, Management, and 45 others.

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  Executive Vice President

  Churchill Corporate Services

  Sep 1998 - Present - Greater New York City Area

  Responsible for overseeing Customer Relation Division in the Corporate Housing Markets located in CT, DC, FL, NJ, NY, PA and MA.