AeroLeads people directory · profile

Ledda Morales Email & Phone Number

Sales Support Operations Manager at Alien Technology
Location: Fremont, California, United States 5 work roles 1 school
1 work email found @oclaro.com 3 phones found area 408 LinkedIn matched
✓ Verified Jun 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 3 phones

Work email l****@oclaro.com
Direct phone (408) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Sales Support Operations Manager
Location
Fremont, California, United States
Company size

Who is Ledda Morales? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Ledda Morales is listed as Sales Support Operations Manager at Alien Technology, a company with 120 employees, based in Fremont, California, United States. AeroLeads shows a work email signal at oclaro.com, phone signal with area code 408, and a matched LinkedIn profile for Ledda Morales.

Ledda Morales previously worked as Customer Service Manager at Oclaro and Customer Service Manager at Opnext Inc., Acquired By Oclaro. Ledda Morales holds Business Administration from Universidad Nacional Federico Villarreal.

Company email context

Email format at Alien Technology

This section adds company-level context without repeating Ledda Morales's masked contact details.

{first}.{last}@oclaro.com
86% confidence

AeroLeads found 1 current-domain work email signal for Ledda Morales. Compare company email patterns before reaching out.

Profile bio

About Ledda Morales

Ledda Morales is a Sales Support Operations Manager at Alien Technology. They possess expertise in cross functional team leadership, telecommunications, leadership, product management, process improvement and 29 more skills.

Listed skills include Cross Functional Team Leadership, Telecommunications, Leadership, Product Management, and 30 others.

Current workplace

Ledda Morales's current company

Company context helps verify the profile and gives searchers a useful next step.

Alien Technology
Alien Technology
Sales Support Operations Manager
san jose, california, united states
Employees
120
AeroLeads page
5 roles

Ledda Morales work experience

A career timeline built from the work history available for this profile.

Sales Support Operations Manager

Current

San Jose, California, United States

Leader of Worldwide Volume Radio Frequency Identification (RFID) Technology. Provider of tags, inlays, fixed and mobile readers for item tagging, retail / apparel and other applications.In Charge of the Sales Support /Order Management team ensuring timely, accurate and efficient processes to meet deadlines in a fast-paced environment. Reporting to VP of.

Jul 2018 - Present

Customer Service Manager

Oclaro

San Jose

  • Manufacture of optical components, modules, and subsystems for optical transport and metro networks, enterprise networks, and data centers.Reporting to VP of Sales Operations, manage and lead an international team of 7.
  • Achieve dramatic turnaround (85% from 15%) on the order delivery date accuracy by implementing processes on order delivery information and including results on Customer Service dashboard.
  • Improve the order management tasks time and effectiveness by standardizing processes and creating detailed documentation for the global Customer Service teams.
  • Coordinate and supervise the order management and order fulfillment for global accounts with lean VMI / SMI supply chain processes through Contract Manufacturers hubs located in Asia and Americas.
  • Hire, motivate, and evaluate Customer Service representatives. Measure and monitor team performance with weekly meetings to develop action plans for improvement.
  • Resolve escalated customer complaints and coordinate corrective actions.
Jun 2012 - 2018

Customer Service Manager

Opnext Inc., Acquired By Oclaro

San Francisco Bay Area

  • Optical partner supplying systems providers and OEMs worldwide with one of the industry's largest portfolio of 10G and optical products and solutions. Formed out of Hitachi, Opnext has built on more than 30 years.
  • Cleared 100% of RMA backlog, highlighting weekly improvement with visual thermometer measurement.
  • Improved customer service image and reputation by creating programs to enhance awareness of department charter, promoting intercompany communication and business partnership for problem solving.
  • Customized solutions for tier 1 key customers, to build rapport and expand understanding of their business issues.
  • Point of contact for escalated customer complaints and coordinated corrective actions.
  • Implemented and monitor Customer Satisfaction surveys and measure data collection.
Mar 2006 - Jul 2012

Sr. International Order Coodinator

Sunnyvale, CA

  • Provider of Business Assurance Management which empowers enterprises to safely and securely choose the best applications, services, devices, data sources and content the world has to offer. Managed all day to day.
  • Reviewed customer orders for accuracy, completeness and consistency with company policies and SOX regulations. This required solid understanding of software revenue recognition rules.
  • Developed and maintained a list of outstanding issues with priority of resolution.
  • Liaison between customers, sales office and overseas manufacturing teams. Role entailed high level of responsiveness and cultural awareness.
  • Evaluated validity of claims to originate RMAs and scheduled repair resources.
Jun 2005 - Nov 2006

Sr. Account Order Manager

Coherent Inc.

Santa Clara, CA

  • Provider of high performing and highly reliable photonics-based solutions to both commercial and scientific customers, allowing them a distinct advantage in the development of cutting-edge applications.In charge of the.
  • Managed and coordinated the process of high dollar value orders ($1 million +) and ITAR controlled government contracts that required special attention and assembled operational resolutions.
  • Developed strong partnering with sales and engineering teams to resolve an array of problems from logistics to workflow processes and responsibilities.
  • Ensured 100% accuracy of new orders by developing and effectively administering process.
  • Performed weekly troubleshooting for discrepancy reports (where root cause is OM-related).
  • Coordinated the resolution of invoice discrepancies between customers, accounting and the factory.
May 2000 - Jun 2005
Team & coworkers

Colleagues at Alien Technology

Other employees you can reach at alientechnology.com. View company contacts for 120 employees →

1 education record

Ledda Morales education

FAQ

Frequently asked questions about Ledda Morales

Quick answers generated from the profile data available on this page.

What company does Ledda Morales work for?

Ledda Morales works for Alien Technology.

What is Ledda Morales's role at Alien Technology?

Ledda Morales is listed as Sales Support Operations Manager at Alien Technology.

What is Ledda Morales's email address?

AeroLeads has found 1 work email signal at @oclaro.com for Ledda Morales at Alien Technology.

What is Ledda Morales's phone number?

AeroLeads has found 3 phone signal(s) with area code 408 for Ledda Morales at Alien Technology.

Where is Ledda Morales based?

Ledda Morales is based in Fremont, California, United States while working with Alien Technology.

What companies has Ledda Morales worked for?

Ledda Morales has worked for Alien Technology, Oclaro, Opnext Inc., Acquired By Oclaro, Blue Coat Systems Acquired By Symantec, and Coherent Inc..

Who are Ledda Morales's colleagues at Alien Technology?

Ledda Morales's colleagues at Alien Technology include Zhuo Lin, Ulises Morales, Ana Balderas, Tammy Fields, and Andy Casarez.

How can I contact Ledda Morales?

You can use AeroLeads to view verified contact signals for Ledda Morales at Alien Technology, including work email, phone, and LinkedIn data when available.

What schools did Ledda Morales attend?

Ledda Morales holds Business Administration from Universidad Nacional Federico Villarreal.

What skills is Ledda Morales known for?

Ledda Morales is listed with skills including Cross Functional Team Leadership, Telecommunications, Leadership, Product Management, Process Improvement, Product Development, Program Management, and Customer Service.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Ledda Morales you were looking for.

View similar profiles