Lydia A. Shenouda Email & Phone Number

Qesm El Maadi, Cairo, Egypt

• Utilize consultative sales skills to assess leads and educate on the power of LD services to enhance business opportunities• Exhaust social channels to research and cultivate leads to build a strong pipeline of growth• Attentive focus on continuously meeting and exceeding set sales goals • Network within the local/regional communities over social media to promote the LD brand and services• Effectively manage, qualify, support, and continually update CRM with all leads, appointments, and pitches and direct them to the concerned field sales team.• Assist in commercial daily tasks such as tender submission & pipeline maintenance.

Al Jizah, Egypt

- Supporting the Passengers cars sales sector in everything related to the systems and solving its problems.- Presenting daily and monthly reports to the entire Board of Directors.- Issuance of invoices for the passengers cars sector- linking between the passengers cars sector and the software developers to create a system that suits the needs of the sector.- Reviewing the validity and origins of All Purchase Orders submitted by banks and investment companies to purchase cars by installments.- Reviewing the sales Process of the retail sector to ensure compliance with the sales policy and company laws.-Monitoring the stock movement between warehouses- Distribution of stock between sectors and branches according to the needs and the target distributed to them.- Follow up on procedures for checking cars before they are delivered (PDI)

Alexandria, Egypt

- Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.· Focuses sales efforts by studying existing and potential volume of Customers.-Recommend changes to products and services (Such as after-sales service, add-on installations, auto insurance service and direct Installments services).- Submits orders by referring to price lists and product literature.- Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.- Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

Alexandria Governorate, Egypt

- Execute the established sales’ plans and committed with the work compliance, regulations and pricing policy announced by the Management- Achieve the monthly target- Communicate with the Back Office to follow up on achieving Target to take the necessary action on time- Upsell the memberships to attract new customers using different sales methods- Follow-up of the procedures for the participation of new customers on time- Create, develop and expand customer’s database through positive relationships with them

Alexandria Governorate, Egypt

- Organising meetings and managing databases.- Organising company events or conferences.- Dealing with corespondence, complaints and queries.- Preparing letters, presentations and reports.- Supervising and monitoring the work of administrative staff.- Managing office budgets.- Liaising with staff, suppliers and clients.- Implementing and maintaining procedures/office administrative systems.- Delegating tasks to junior employees.- Organising induction programmes for new employees.- Ensuring that health and safety policies are up to date.- Attending meetings with senior management.- Assisting the organisation's HR function by keeping personnel records up to date, arranging interviews and so on.

Alexandria, Egypt

- Identify consumer needs and provide detailed information on how to meet the need- Advise clients on technical matters regarding the software and recommend suitable computer configurations- Come up with presentations to demonstrate product features and sales pitches- Submit orders for sales processing Help potential customers maximize the use of the software’s features- Negotiate with prospects to reach a reasonable selling price and draw up service agreements- Answer queries from potential and existing clients on how to use the product- Advise customers on suitable user training

Qesm El Nozha, Cairo, Egypt