Lee Abrams Email & Phone Number

Columbus, Ohio Area

Columbus, Ohio Area

• Managed day-to-day operations of a home infusion pharmacy providing intravenous medications to patients in their homes across a multi-state service area. Responsible for oversight of all non-clinical functions.
• Developed “Patient First” culture emphasizing delivery of superior customer service that… Show more
• Developed “Patient First” culture emphasizing delivery of superior customer service that contributed to a 95% increase in net revenue and a 67% increase in net profit over a 4 year period.
• Performed and managed all inventory functions up to and inclusive of all medication, supply and Durable Medical Equipment ordering, maintenance of perpetual inventory systems and management and reconciliation of.
• Managed growth of staff due to growth of business. Through recruiting, interviewing and training processes successfully grew staff from 13 employees to 37 employees over a 4 year period, attracting and retaining high.
• Developed and implemented production processes that improved work flow while maintaining the highest levels of quality. Fostered a sense of urgency within staff to complete all tasks in a timely manner thus assuring.

Grove City, OH

• Successfully managed daily operations of a team of Route Sales Representatives and support personnel tasked with providing uniform and facility solutions rental services, superior customer service and sales growth.
• Recruited, interviewed, hired and trained motivated Route Sales Representative candidates.
• Held Route Sales Representatives accountable for achieving minimum performance expectations by implementing… Show more
• Held Route Sales Representatives accountable for achieving minimum performance expectations by implementing performance monitoring systems, employee counseling and performance review processes.
• Reduced chargeable invoice write-offs from 22% to 4% which significantly increased revenue from existing customer base.
• Negotiated renewal service contracts with existing customers. Increased accounts under contract from 89% to 94% thus providing company with guarantee of a return on investment for services rendered.

• Successfully managed daily operations of several retail jewelry stores throughout the organization DBA Kay Jewelers, J.B. Robinson Jewelers and Shaw’s Jewelers.
• Led sales teams to 5 to 15% average yearly sales to plan increases at locations ranging from $1 million to $3 million annual net sales. >Contributed to organizational success through effective staff scheduling, task.
• Ensured… Show more
• Ensured compliance of employees with established security, sales and record keeping procedures and practices.
• Implemented performance standards management and accountability procedures to improve individual associate and overall team performance.
• Directly recruited, interviewed, and hired qualified sales associates and management candidates.