Lee Ann Zingg Email and Phone Number

Supervisor Bill Processing ReviewSupervision/performance reviews of team of Vendor processor coordinators, vendor processors, and reconsideration specialist.Ensure compliance with state, federal, and insurance laws for payment of medical billings for worker's compensation.Research bill review data, identify trends, and ensure compliance by all vendors. Ensure compliance of all software applications and communicate needed changes or recommendations. Manage state reporting team for compliance, timely, and accurate reporting.Analyzing monthly reports to locate possible savings opportunities as well as analyze cost drivers.Implement and maintain continuous improvement plans for all business areas.

Supervision and assisting Vendor Processors with questions and completion of Worker's Compensation medical bills.Monitor turn time and timely payments of medical bills.Contact providers, adjuster, or customer service team to help resolve billing issues or any concerns that are submitted.Testing of software for accuracy and reporting any issues that arise.State Reporting created and submitted to software company for two states at appropriate times.Assisted training in implementation of Vendor Processor Coordinator Manual.Audited Quality Assurance Audits as well as provided additional training to Vendor Processors based on results.Research fee schedules monthly and compliance and statutory regulations annually for multiple states.

Assisting clients with completion of applications for WIC program.Verification of information provided to determine eligibility.Chart assembly, chart review, and filing of all clients files.

Processing of WIC applications and medical records.

Assisting customer service manager in daily duties, reporting, sales, scheduling, and managing internal associates.

Supervising employees to ensure all daily, weekly and monthly duties were accomplished.Assisted with yearly evaluation process.Scheduling shifts for employees, ensuring customer service needs met at all times.Daily bank deposits and sales reports.Balancing daily, weekly, monthly reports of sales, cash flow, and scheduling.Assisting customers with services provided by company.

Completion of banking transactions for customers.Vault Teller-Responsible for all currency within the facility.New Account set up for customers.

Completion of banking transactions for customers.Vault Teller-Responsible for all currency within the facility.ATM Teller-Responsible for all transactions and issues with bank ATM.New Account set up for customers.