Co-owner of this multi-award-winning restaurant, which offers contemporary food in a unique, waterside setting. We serve classic British and European dishes with a modern twist, within a 200-year old former mill building: Darley Abbey Mills. Darleys holds 2 AA rosettes for culinary excellence and is listed in the Michelin Guide 2020.Key responsibilities:• Brand development • Planning and budgeting • Financial analysis • Recruitment and mentoring • Creative marketing. Keys skills used:• Communication • Negotiation • Leadership and team building• Strategic planning• Finance and accounting • General management

Assistant store manager of a multi-million-pound turnover retail supermarket. Key Responsibilities• Lead, coach and train a large diverse team.• Maximise sales through store presentation and stock availability.• Ensure great customer service through team member collaboration to encourage customer retention. • Productivity analysis and management to budget.• KPI measurement & evaluation.• Health & safety due diligence, local authority compliance to include date code management.

Owner/Operator of this 60-cover upmarket restaurant, serving modern British cuisine. Contemporary dining meets traditional setting, relaxed yet refined high standard service. Fresh quality ingredients, cooked to order with the emphasis on natural colours and flavours. www.lisajean-bennetts.com Key Responsibilities Manage & deliver company targets in relation to sales, labour, stock and customer expectations. Responsibility for managing and controlling overheads to ensure profitability. Shift planning & organisation, reservation diary management to maximise revenue. Lead manage & motivate my team, including managers and floor staff through a hands-on approach, sleeves rolled up mentality. Develop team members, listen, understand and train through strengths & weaknesses analysis. Show regular appreciation and offer mutual respect. Evolve, organise and instigate best health & safety practices, including safer food, better business food safety management procedures and food hygiene regulations. Provide and instil attention to detail from front to back of house. Key Achievements and Awards: Brand concept, setup & development. Launch & establish new business startup. Best newcomer, Derby food and drink awards 2016. TripAdvisor certificate of excellence. 5* Scores on the doors food hygiene rating.

Owner/Operator of this 50 cover, late licensed, welcoming modern fine dining restaurant and wine bar. Relaxed, friendly high standard service, locally sourced British cuisine served as appealing on the eye as it is on the palate. Full bar service, serving a wide range of real ale, beers, cocktails, wines and spirits. www.mansionderby.com Key Responsibilities Drive business strategy to achieve long term objectives. Actively participate in day to day operations, lead by example. Full financial accountability, ensuring departmental profitability. Setup internal training programmes and specifications to portray brand standards. Oversee and manage customer satisfaction & retention with passion. Instil quality control across all areas. Team responsibility, development & motivation.Key Achievements and Awards: Brand setup & development. Launch & establish new business startup. Highly acclaimed locally. Attained various local awards, ‘best newcomer,’ ‘best bar,’ ‘restaurant of the year,’ ‘best customer service.’ TripAdvisor certificate of excellence. 5* Scores on the doors food hygiene rating.

Co-owner and General Manager of this innovative, contemporary sandwich bar concept, utilising the finest ingredients for the freshest results. Deliver business concept to start-up, brand development. Multi-site/mobile unit management. P&L accountability.

Area Manager with Zizzi Restaurants a high volume restaurant chain serving Italian cuisine in over 140 locations across the UK. Oversee and lead a team of General managers across 6 units in the Midlands/North area. Responsibility for ensuring key performance indicators are met, brand standards delivered and adhered to and attention to detail instilled. Financial accountability across the region. Promoted internally, after managing top performing sites across the UK. www.zizzi.co.uk