Lee Bennett Email & Phone Number

Middle Sackville, Ns, Ca

Halifax, Nova Scotia, Canada

Responded to phone calls in a high volume customer service environment utilizing programs and tools to provide efficient and effective customer serviceCollaborated with coworkers to ensure accuracy with challenging and niche casesAble to stick to a strict schedule monitored by the second with an above average rate of compliance, allowing for additional clients to be served

Dartmouth, Nova Scotia

Interpreted and applied legislation and policies to process foreign Old Age Security Pension applications to support permanent residents and Canadian citizens aged 65+ Advised Old Age Security Pension applicants - worked with clients to ensure they understood the process and have all required documentation to ensure accurate applications Collaborated with coworkers to ensure coherency of information throughout application process Responded to phone calls in a high volume customer service environment utilizing programs and tools to provide efficient and effective customer service

Nova Scotia, Canada

Provided timely service to patrons by efficiently creating and providing orders, as well as managing finances as a cashierPrepared items to standard, and was given Employee of the Month in July 2016

Nova Scotia, Canada

Assisted with a variety of tasks for Human Resources Business Partners, including SAP and Excel analysis, file management, and payroll. Major tasks included:• Assisting with a variety of tasks for Human Resources Business Partners, including SAP and Excel analysis, file management, and payroll• Verification of benefits payments through SAP for various employees• Analyzed seven years of absences for over three dozen Halifax Provincial Court Deputy Sheriff positions using SAP and Microsoft Excel while highlighting absence trends• Performed a file review on 178 employees from the Department of Justice to confirm the presence or absence of relevant paperwork • Analyzed the pay grades of 300+ employees from the Department of Justice for accuracy• Ensured the presence of all job descriptions on FileNet from nearly 2000 employees from the Department of Justice while flagging missing job descriptions using Acrobat and Microsoft Excel• Provided high quality work within short time frames while working on multiple projects

B.Sc. Honours Psychology, Industrial And Organizational Psychology

Activities and Societies: Psychology Society (September 2013 - May 2016), Medical Society (September 2012 - May 2013), Badminton.

Google Junior It Analyst Certificate, Information Technology

14-week in-class training with hands-on experience including: Assemble computer components based on customer requirements Install.

Advanced Diploma In Human Resources Management, Human Resources Management And Services

Activities and Societies: Developed experience with a variety of HR practices in this graduate level program through coursework, including.