Responsible for achieving and exceeding quarterly sales goals Inventory control Scheduling service and staff Build, train and supervise a high performance service and selling team Maintaining customer service excellence Provide a safe and professional atmosphere for staff and customers Vendor relations

Responsible for helping meet quarterly goals by providing strong leadership as Department Manager. Promoting excellent customer service • Continuously motivating and mentoring team members by evaluating and prioritizing needs in a timely manner. • Increasing sales and company profit margins by using a consultative sales approach and demonstrating a genuine concern for customer satisfaction.

President, Director of Operations – 60 employees; $40 million in annual sales; a chain of six Gasoline & Service Stations and C-Store Operations under the name brands of Marathon, Shell, Mobil, Arco and BPResponsible for all operations (gasoline, auto repair service, customer service and retention, car washes, towing service, snow plowing, and food convenience stores) and ensured efficient and profitable execution of programs, policies and expectations through site teams, creating an… Show more President, Director of Operations – 60 employees; $40 million in annual sales; a chain of six Gasoline & Service Stations and C-Store Operations under the name brands of Marathon, Shell, Mobil, Arco and BPResponsible for all operations (gasoline, auto repair service, customer service and retention, car washes, towing service, snow plowing, and food convenience stores) and ensured efficient and profitable execution of programs, policies and expectations through site teams, creating an environment that delivers an outstanding customer experience in a clean, friendly and safe manner Managed Brand Strategy, Retail Operations, Sales, Marketing and Category Management for 6-company owned gas/convenience stores• Provided strategy, leadership, management for procurement and supply chain channels of distribution for Retail Merchandise for resale • Responsible for the growth and development of the operations team, daily store operations, and the creation of operational efficiencies through systems, processes, and technology• Developed sourcing strategies, working in cross-functional teams (defining goals and objectives, implementing strategies, negotiation to execution and delivery of goals and objectives)• Made all hiring decisions; instructed and trained in proper methods; reviewed and approved work; conducted performance evaluations; recommended salary adjustments; made effective recommendations regarding promotions; implemented disciplinary procedures; and made final decision regarding employee performance• Franchised Multistate Transmissions in Arlington Heights and Schaumburg, IL (1990-1995) as part of Tri-C Show less

 Crew Chief C-130 Aircraft • Responsible for the aircraft and flight crew safety • Troubleshoot malfunctions in all aircraft systems. • Coordinated systems specialists and ground crews minimizing downtime