Lee Ciuffitelli Email & Phone Number

Sunset Hills Country Club

California Lutheran University

Contracted Food Services, Universities NorAm

Valencia, California

• Increased top-line revenue by 20% by creating new member dining periods and new member traditions• Reduced labor by 15% annually by creating hybrid employees• Negotiated best pricing by using multiple purveyors and locking in set pricing; received rebates totaling 10 K annually• Redesigned Valencia Room bar and installed plumbing (previously nonexistent) providing a more efficient and sanitary work area• Increased storage in dry storage and liquor room by manufacturing custom shelving and relocation• Implemented requisition forms for all consumable products which minimized theft and created accurate inventory systems

Greater Los Angeles Area

• Increased revenue by 30% in the first month• Created training manual and terminated 60% of labor force• Created all new menus and catering packet with COGS lower than 25%• Capitalized on all opportunities to emphasize the importance of member service, tolerance, and team building• Maintained a 28% Food Cost and 35% Labor Cost• Through cross-training, added $15 K to bottom line

Southern California

• Reported to two General Managers in two different work streams• Joined various trade organizations such as BOMA (Building Owner Management Association), IREM (Institute of Real Estate Management) and IFMA (International Facility Management Association)• First 30 days in new position submitted over 2 million in new contract proposals• Responsible for maintaining strong relationships with key contacts in existing accounts, as well as developing new contacts and relationships

Santa Clarita, Ca

• Set challenging cross-functional goals that supported the corporation’s organizational goals and strategies• Integrated functional strategies, utilizing business expertise to reach financial and operational objectives• Researched and developed new strategies to achieve company goals and objectives• Deployed resources to reach financial forecasts• Developed plans for managing/retaining talent inside branch and improving leadership strength• Developed operational functions essential for increasing branch productivity and profitability• Integrated a safety culture and developed a safety program and trained managers on newly implemented policies• Recruited and trained 3 account managers in the regions of San Diego, Inland Empire and Orange County

Santa Clarita, Ca

• Designed, initiated and manage current infrastructure for crew’s routes, significantly improving quality, consistency, and efficiency• Exceeded monthly sales goals and grew region twice in 4 years, creating positions for 2 Jr. Account Managers• Maintained a 45% gross margin on a portfolio of $3.25 million annually.• Achieved Business Development monthly goals by proposing 3 new accounts over $2,000 with a close ratio of 33%• Sold enhancements, design/build and project manage “Extras” with 45% gross margin average• Integral in collections efforts and all clients were 100% current with billing

Santa Clarita, Ca

• Built a mutually respectful environment between front and back of house operations, which lead to improved productivity, customer satisfaction, and staff longevity• Maintained and EBITA of 11% annually• Increased revenue by 35% to $2.5 million in the first 3 fiscal years of employment• Reduced kitchen accidents by 100% by implementing a Safety Manual and holding mandatory monthly safety meetings and administering tests• Increased the company’s brand recognition throughout the community by interacting with charitable causes and events including creating, negotiating, and fulfilling major contracts with the Boys and Girls Club SCV, Henry Mayo Hospital, The Champions Tour and the TPC

Aos Culinary Arts, Restaurant, Culinary, And Catering Management/Manager, 4.0

Activities and Societies: • Presidential Honor Roll all 7 quarters. • Student of the quarter 4 out of 7 quarters

General Education