I am a seasoned professional with 30+ years of experience in the KBB software industry, and a proven track record of delivering innovative and cutting-edge solutions to enterprise customers across EMEA North. I am currently a Customer Success Enterprise Account Director at Cyncly, a leading provider of cloud-based design and planning software for the home improvement sector.As part of the Customer Success Team, I am responsible for growing the revenue, retention, and satisfaction of our most valuable enterprise accounts, including national retailers, trade outlets, builders merchants, plumbers merchants, and large contract design operations. I use my skills in B2B sales, account management, project management, and customer relationship management to build long-term and trusted partnerships with our customers, and to provide them with tailored and value-added solutions that meet their needs and expectations. I am passionate about helping our customers achieve their business goals and vision, and ensuring the quality and efficiency of our service delivery and support.
Listed skills include B2B, Key Account Management, Account Management, New Business Development, and 14 others.