Established and managed independent operation of onsite 'Corporate Travel Department' (CTD) accredited by the Airlines Reporting Corporation (ARC) to eliminate all travel management company transaction and other services fees.ARC is an airline-owned company serving the travel industry that accredits travel agencies and Corporate Travel Departments (CTDs) in the United States, Puerto Rico, the U.S. Virgin Islands, and American Samoa.

Supervised a staff negotiating and maintaining 50 agency and 200 client contracts, reconciling all mutual contracts with Reed and Mackay the agency's affiliate in London.Interacted daily with all airlines to analyze airline revenues to maximize agency and agency client profitabilityDeveloped program that doubled override rebate from primary airline vendor. Negotiated agency preferred rate program with 100 + domestic and international hotelsEstablished employee incentive, and… Show more Supervised a staff negotiating and maintaining 50 agency and 200 client contracts, reconciling all mutual contracts with Reed and Mackay the agency's affiliate in London.Interacted daily with all airlines to analyze airline revenues to maximize agency and agency client profitabilityDeveloped program that doubled override rebate from primary airline vendor. Negotiated agency preferred rate program with 100 + domestic and international hotelsEstablished employee incentive, and value added programsDeveloped point-of-sale software to identify non-preferred vendor reservations and travel patterns Show less

Managed travel office operations for The Boston Consulting Group

Managed travel office operations for Cadwalader, Wickersham & Taft.