Ready to take your first step into management with a coach who’s been there?With my personal focus and support you’ll develop clarity in leadership, build stronger teams, and step confidently into a management role.I'm a Leadership Coach who supports aspiring, new, or struggling managers in developing their leadership skills to build high-performing teams that make a difference.I passionately believe that people build businesses, and great leaders develop more great leaders through the promotion of honest and open communication, collaboration, and encouraging self-development.Common Challenges Aspiring and New Managers Face:- Uncertainty on where to turn for support and assistance.- Lack of self-awareness of strengths and development areas.- Unprepared for career change due to a lack of internal leadership coaching.How I Can Help?Together we will determine:- Where you are now.- Where you want to be.- What your improvement needs are.Next by working together we will develop your areas for improvement.In Addition You Will Gain:- An ally dedicated to your success, free from internal politics.- Access to the experience of an internationally diverse former Vice President.If you'd like to know more about how I can help you, connect with me on LinkedIn and send a note with your invitation to ensure I don't miss it. Alternatively, send me a message directly via LinkedIn.I look forward to hearing from you.
Ljccoaching
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Self Employed - CoachLjccoaching Feb 2021 - PresentUnited KingdomI know what it’s like to start at the bottom and climb the corporate ladder. Accessing my 30 years of experience building and developing high performing teams my clients have realised success:- Transitioning into their First Time Management positions.- Transforming their Employee Satisfaction Results by up to 30%.- Being promoted both within their existing employers and with new employers.Interested in having an initial FREE chat? Then get in touch today by Private Message or email me on ljcuthbert@icloud.com.
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Vice President - Small Business Sales, EuropeFedex Services May 2016 - May 2020Hoofddorp, North Holland, NetherlandsFollowing the FedEx acquisition of TNT Express, developed the initial Small Business Sales Strategy for the European region whilst assisting The Middle East and Africa team and The Asia Pacific team with theirs. Formed the initial Small Business Sales leadership team in Europe. Supported the European integration of both FedEx and TNT Sales teams across all segments.
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Director Of Sales And Business DevelopmentTnt Jan 2015 - Apr 2016Hoofddorp, North Holland, NetherlandsLed ~ 3000 people with the responsibility of delivering €2.9bn annual revenues across TNT Express Domestic platforms (Australia, Brazil, France, Italy, United Kingdom).Part of two pre-day one leadership teams (Sales / Marketing) developing and planning for a successful acquisition of TNT Express by FedEx.Positioned and supported my team to ensure readiness for new roles within FedEx under new leadership. -
Perfect Transaction ExecutiveTnt Nov 2013 - Dec 2014Hoofddorp, North Holland, NetherlandsPart of a small dedicated team responsible for improving Operational performance across all business functions with customer needs leading.Developed the company's first Balanced Scorecard and used this to identify areas for improvement down to Depot level. The Team improved "Delivery On Time & In Perfect Condition" Operational Service Performance by ~5% leading to:- Reduced Invoice Queries.- Improvement in Invoices Paid On Time.- Reduced Customer Service complaints.- Improved revenue contribution through Sales. -
Business Unit Director - Sales & Customer ServiceTnt May 2013 - Nov 2013Hoofddorp, North Holland, NetherlandsCovering small European Countries and the Americas I was responsible and succeeded in: - Setting Sales and Customer Service budgets.- Delivering the Sales and Customer Service budgets.- Managing and developing the Sales and Customer Service leadership teams. -
Director - Customer & Value Added Service DevelopmentTnt Jan 2011 - May 2013Hoofddorp, North Holland, NetherlandsBe-spoke customer process design, recovery and development.Working with 3 of the company's largest global customers delivered cross functional service improvements that not only retained their business but also led to additional business new business awards.All improvements were led using Lean Principles that I introduced to each customer team. -
Director Customer Experience DevelopmentTnt Jan 2007 - Dec 2010Hoofddorp, North Holland, NetherlandsLed a small team that developed the TNT Express Customer Experience Strategy and initiated its worldwide, cross-functional rollout.Built and developed a Central Team to support the further improvement of the end to end Customer Experience in people processes, digital processes and data utilisation.Developed a full business "Cost of Poor Quality" tool. -
Senior Manager - Crm DevelopmentTnt Sep 2005 - Dec 2006Northampton, England, United Kingdom -
Express Sales Manager - Divisional HoTnt Aug 2003 - Aug 2005Windsor, England, United Kingdom -
National Manager - Indoor SalesTnt Jan 2001 - Jul 2003Atherstone, England, United Kingdom -
Regional Sales ManagerTnt Jan 1998 - Dec 2000Northampton, England, United Kingdom -
Regional General ManagerTnt Apr 1995 - Dec 1997Durban, Kwazulu-Natal, South Africa -
Various Sales & Customer Service RolesTnt Feb 1991 - Mar 1995Dubai, United Arab Emirates
Lee Cuthbert Education Details
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Management And Business Studies -
Business, Management, Marketing, And Related Support Services -
Barnard Castle School
Frequently Asked Questions about Lee Cuthbert
What company does Lee Cuthbert work for?
Lee Cuthbert works for Ljccoaching
What is Lee Cuthbert's role at the current company?
Lee Cuthbert's current role is Helping Aspiring Leaders Transition to Management | Leadership Coach & Former Fortune Top 50 VP | 30 Years Building High-Performing Teams.
What schools did Lee Cuthbert attend?
Lee Cuthbert attended University Of Warwick - Warwick Business School, Nottingham Trent University, Barnard Castle School.
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