As a dedicated employee at Dignity Manufacturing, I began my role as a designer and printer of coffins, having been approached by the company due to my passion for art and design. In addition to creating stunning designs for the company's printed coffin range, I also took the initiative to learn new skills in manufacturing, including operating machinery such as panel saws, CNC machines. As a committed team member, I was appointed as a Fire Warden and Health and Safety Representative, using my knowledge and skills to ensure a safe working environment for all staff. In recognition of my dedication to the well-being of my colleagues, I applied to become a Well-being First Aider, completing a Level 2 course to further enhance my ability to provide mental and emotional support to those in need. In addition to my hands-on experience in manufacturing and safety, I also completed the IOSH Managing Safely course, further developing my knowledge and expertise in health and safety management. My commitment to personal and professional growth, along with my passion for art and design, has allowed me to excel in my role at Dignity Manufacturing and contribute to the success of the company. I have built their website for Picture Coffins also, feel free to have a browse at www.dignitymanufacturing.com

As the founder and creative force behind Duffy's Creations, I specialise in designing bespoke art gifts that capture the essence of special moments and memories. With a background in art and design, I bring a unique perspective to every project, blending creativity with strategic thinking.At Duffy's Creations, I offer a range of custom-designed art pieces, from personalised portraits to home decor items. My work reflects a deep understanding of design principles and a commitment to delivering high-quality, visually appealing products.I pride myself on my ability to collaborate effectively with clients, listening to their needs and translating their vision into tangible results. My experience in project management ensures that deadlines are met and expectations are exceeded.If you're seeking a creative and versatile professional with a passion for art and design, I invite you to connect with me. Check out my website at www.duffyscreations.co.uk. Let's discuss how my skills and experience can contribute to your team.

As a Paralegal at Gosschalks Solicitors, my primary responsibility was to provide quotes to the public for their property law needs and convert them into business. I was the first point of contact for clients and dealt with them face to face to onboard them, taking their identification and proof of funding for money laundering purposes. To perform my duties effectively, I utilised a range of Microsoft software and the CRM system Peppermint. In my role, I created my own quoting system using formulas which assisted me in giving quotes to clients quickly over the phone. This not only increased the efficiency of the sales process but also resulted in higher customer satisfaction. To ensure that I was equipped with the latest knowledge and expertise, I kept up-to-date with the latest changes in law. I provided advice to clients on matters related to stamp duty and tax changes. This ensured that clients were always provided with accurate and relevant information. As a Paralegal at Gosschalks Solicitors, I worked closely with my colleagues to ensure that all clients received the highest level of service. I was responsible for managing my own workload and ensuring that all tasks were completed accurately and within the specified timeframe. Overall, my role as a Paralegal at Gosschalks Solicitors required me to have excellent communication and customer service skills, as well as a thorough understanding of property law and the latest regulatory changes. My proficiency in Microsoft software and the CRM system Peppermint allowed me to perform my duties efficiently and effectively.

Hudson Law was a rebrand from my previous role at Stamps Solicitors. It also came with a promotion to New Business Manager. As the New Business Manager at Hudson Law, I was responsible for managing my own workload and clients while overseeing the provision of quotes to potential clients and converting them into business. I was also responsible for onboarding clients and ensuring compliance with anti-money laundering regulations. In addition to my existing responsibilities, I had the added responsibility of managing my own workload and clients, prioritising tasks, and managing my time effectively to ensure that deadlines were met and targets were achieved. I utilised a range of Microsoft software applications and the CRM system Select Legal to manage my clients and workload effectively. I was responsible for maintaining accurate and up-to-date records, inputting client information into the CRM system accurately, and ensuring that all relevant data was entered into the system in a timely manner. As a New Business Manager, I played a crucial role in the business development efforts of the law firm by being the first point of contact for many potential clients. I had excellent communication and customer service skills and was able to explain complex legal concepts in simple terms, handle objections, and negotiate effectively to persuade potential clients to use the law firm's services. Overall, my role as a New Business Manager was critical to the success of the law firm's business development efforts. I was responsible for generating new business and ensuring that clients received the highest level of service possible, while also managing my own workload and clients effectively

As a Sales and Marketing Co-ordinator at a law firm, my primary responsibility was to provide quotes to potential clients for their property law needs and convert them into business. This involved responding to inquiries from the public, either in person or via telephone or email, to provide them with accurate and comprehensive quotes for legal services related to property law.In addition to providing quotes, I was also responsible for onboarding clients, which involved verifying their identification and proof of funding to comply with anti-money laundering regulations. This required a high level of attention to detail and accuracy to ensure that all necessary documentation was collected and verified correctly.To carry out my duties, I utilized a range of Microsoft software applications and the CRM system Select Legal. I was responsible for inputting client information into the CRM system accurately, maintaining up-to-date records, and ensuring that all relevant data was entered into the system in a timely manner.In my role, I was the first point of contact for many potential clients, and you were required to have excellent communication and customer service skills. You had to be able to explain complex legal concepts in simple terms, handle objections, and negotiate effectively to persuade potential clients to use the law firm's services.Overall, my role as a sales assistant was critical to the success of the law firm's business development efforts, and you played a crucial role in generating new business and ensuring that clients received the highest level of service possible.