Lee Eckart Email & Phone Number

Minneapolis, Minnesota, United States

To provide direction and feedback to assigned Customer Service staff & sub departments. The position assists the General Manager in leading the Customer Service teams to successfully help customers. The Director of Customer Service directs and oversees all aspects of the organizations customer service policies, objectives, and initiatives. Focus on service level standards, reducing response time, and providing a high level of customer satisfaction.

Roseville, Minnesota, United States

Patient Order Fulfillment Manager provides direction and feedback to the Customer Services trainers, Patient Services and Warehouse staff. The position assists the General Manager in leading the Patient Services and Warehouse teams to successfully help customers. Patient Service and Warehouse Team members play an essential part in the mission to ensure prompt, high quality, personalized care. With over 30 employees in these departments, tasks include working with families, health care professionals and clinical PHS staff to coordinate the set-up, delivery, and ongoing services to our patient population. The Patient Order Fulfillment Manager's role is to ensure that the teams continue to reach the high level service that our patients and families deserve.

Roseville, Mn

Customer Service Team members play an essential part in the mission to ensure prompt, high quality, personalized care. With over 25 employees in this department, tasks include working with families, health care professionals and clinical PHS staff to coordinate the set-up, delivery, and ongoing services to our patient population. The Patient Service Manager's role is to ensure that the team continues to reach the high level service that our patients and families deserve.

Customer Service Team members play an essential part in the mission to ensure prompt, high quality, personalized care. With over 25 employees in this department, tasks include working with families, health care professionals and clinical PHS staff to coordinate the set-up, delivery, and ongoing services to our patient population. The Patient Service Supervisor's role is to ensure that the team continues to reach the high level service that our patients and families deserve.