Lee Fallin

Lee Fallin Email and Phone Number

Implementation & Customer Success – SaaS Solutions @ Censis Technologies, Inc.
Lee Fallin's Location
Murfreesboro, Tennessee, United States, United States
Lee Fallin's Contact Details

Lee Fallin work email

Lee Fallin personal email

n/a
About Lee Fallin

Tech-savvy, detail oriented Implementation and Customer Success Professional with proven experience serving as an advocate and trusted advisor for high value and high growth-potential customers. Quickly understands the client’s needs, leads their setup experience, delivers training and helps customers fully realize the benefits of technology-based products and services, driving customer success, satisfaction and retention. Develops relationships with customers and partners to drive product adoption and ensure they are using the Company solution to achieve full business value.

Lee Fallin's Current Company Details
Censis Technologies, Inc.

Censis Technologies, Inc.

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Implementation & Customer Success – SaaS Solutions
Lee Fallin Work Experience Details
  • Censis Technologies, Inc.
    Implementation Manager
    Censis Technologies, Inc. Oct 2020 - Present
    Franklin, Tennessee, Us
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  • Censis Technologies, Inc.
    Support Specialist Ii
    Censis Technologies, Inc. Feb 2020 - Present
    Franklin, Tennessee, Us
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  • Censis Technologies, Inc.
    Sr. Implementation Specialist
    Censis Technologies, Inc. 2016 - Oct 2020
    Franklin, Tennessee, Us
    Manages the client software (SaaS) implementation process by delivering high quality training of the CensiTrac application. Works with other teams, as well as their managers, to design, implement and proactively manage a superior software experience for our clients. Additionally, manages customer data in preparation of any upcoming training.• • Establishes and maintains client satisfaction during the implementation training 
process.• Identifies and troubleshoots installation issues, software bugs and software modifications.• Provides demonstrations and in-services as needed at client sites.• Trains clients on all features and benefits of CensiTrac. 
• Builds enthusiasm and excitement for the product.• Completes training checklists for clients.• Participates in software upgrade training.
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  • Censis Technologies, Inc.
    Data Analyst
    Censis Technologies, Inc. Feb 2016 - May 2016
    Franklin, Tennessee, Us
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Lee Fallin Skills

Information Technology Customer Success Management Microsoft Office Powerpoint Access Training Implementation Management Customer Satisfaction Event Planning Hospitality Industry Social Media Strategic Planning Project Management Customer Relations Microsoft Word Software As A Service Team Building Management Public Speaking Hotels Social Networking Leadership Client Management Data Analysis Account Management Customer Retention Cloud Solutions Client Onboarding Customer Engagement Interpersonal Skills Cross Functional Collaboration Customer Care Tech Savvy Communication Skills Client Education New Hire Training Iaas Paas Listening Skills

Lee Fallin Education Details

  • Middle Tennessee State University (Mtsu)
    Middle Tennessee State University (Mtsu)
    Computer Information Systems

Frequently Asked Questions about Lee Fallin

What company does Lee Fallin work for?

Lee Fallin works for Censis Technologies, Inc.

What is Lee Fallin's role at the current company?

Lee Fallin's current role is Implementation & Customer Success – SaaS Solutions.

What is Lee Fallin's email address?

Lee Fallin's email address is fa****@****sis.net

What schools did Lee Fallin attend?

Lee Fallin attended Middle Tennessee State University (Mtsu).

What skills is Lee Fallin known for?

Lee Fallin has skills like Information Technology, Customer Success Management, Microsoft Office, Powerpoint, Access, Training, Implementation Management, Customer Satisfaction, Event Planning, Hospitality Industry, Social Media, Strategic Planning.

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